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Child Trust Funds FAQs

If you're having any problems managing a OneFamily Child Trust Fund, take a look at our Help and Support pages.

General information

Tracking your account

Managing your Child Trust Fund

Transferring another Child Trust Fund to OneFamily

*We're open 9am-7pm Monday- Friday and 9am-1pm and Saturday. We might record your call to help improve our training and for security purposes. We hope you don't mind. Calls are normally free from UK landlines and from mobile phones. Calls may be monitored and recorded for training purposes. Calls to 0344 numbers are charged at local rate and will normally be part of any inclusive minutes provided with phone packages, even when calling from a mobile. The actual cost will depend on your provider's tariff. For more information please contact your provider.

What would you like to do next?

Child Trust Fund

We're the UK's largest Child Trust Fund provider and have been looking after child savings accounts for over 16 years.


Learn more

Transfer a Child Trust Fund

Transfer a Child Trust Fund to a OneFamily Child Trust Fund. You can be sure your child's money is in experienced hands


Transfer a Child Trust Fund

Make a payment

Maximise this years' allowance by setting up a regular direct debit or a one-off payment into a CTF.


Payment options