Read more about what we’re doing to support our members and communities in our report

Our vision

Our Inspiring Better Futures vision underpins our commitment to doing the right thing at every level for our members and customers, colleagues and communities.

Our focus is on long-term sustainability, so we can continue to be relevant and impactful.

We're proud to have awarded over £4.75 million in funding since 2015, supporting over 390 fantastic causes and improving the lives of
over 3,200 people through our individual grants.

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Members and customers

Building financial wellbeing through the provision of accessible and affordable products and services to help protect and save for the future


Supporting our collagues' development and growth, and building their financial resilience


Creating a better future through supporting education and financial inclusion for all

A girl wearing a yellow coat, celebrating in a bamboo forest

We're focused on 3 key areas to support our Inspiring Better Futures vision:

  1. Financial wellbeing – Providing support and advice to those in financial hardship, supporting employment opportunities and championing good savings habits
  2. Access to education and training – Providing support, training and advice to help people develop their skills and unlock their potential
  3. Improving life chances – Helping people from disadvantaged backgrounds to escape or avoid poverty through providing support, advocacy and funding

Inspiring Better Futures

We've built this into the heart of what we do as a company, investing your money for a better tomorrow. We believe in running our business the right way for our customers and their communities.

*Figures correct as of December 2020.

Video transcript

Inspiring Better Futures

At OneFamily we’re owned by our members for our members, so we can reinvest our profits to benefit them and the causes they care about, rather than paying shareholders.

Our vision is all about Inspiring Better Futures, by fostering financial resilience, improving access to education and enhancing life opportunities.

Which is why we provide funding to support our members and communities that need it most. Since 2015 we’ve donated over £4 million to our members and their communities. Over 350 fantastic causes have benefited from our support, including homeless charities, foodbanks, schools and many more.

We’ve improved the lives of over 3,000 people through our individual grants, and we believe that education is a key foundation to unlocking future opportunities. So, we award Young Person’s Education Grants to help towards the essential costs of learning and donate laptops to local schools and community groups to support education and provide online access.

We also work with local charities to provide mentoring and apprenticeships, creating opportunities for people to develop their skills.

We have a long history of growing and protecting value for our members - ensuring they have their say in key decisions, providing extra support for those who need it and offering products with low minimum contributions so they’re accessible to all types of savers.

Our colleagues are important to us too. We’re committed to their wellbeing and development, actively encouraging them to be themselves. From promoting our Diversity and Inclusion strategy, to working together to support Brighton and Hove Pride each year, ensuring our colleagues feel supported and listened to means they can do their best by our members.

We’re all individuals, and we share the same planet. So, where you decide to invest could affect us all – now and in the future. At OneFamily, we’re committed to helping you find a home for your money that’s sustainable for everyone. How? By developing products that responsibly contribute towards building a better world, investing in things like Climate Friendly funds which are more ethically and sustainably focused. And with over 45 years of experience, we’re experts in family investments.

We like to remember we’re part of a much bigger family, which includes you. OneFamily, we’re better together.

Inspiring Better Futures

Supporting our members and customers

Our aim is to provide our members with long-term value through our products, services and member benefits.

We believe that access to education is key to unlocking future opportunities. So we offer our customers the opportunity to apply for a Young Person's Education Grant for someone aged 15-19, to help with essential costs such as technology, travel and equipment.

In 2021 we awarded £110,000 to 229 young people to help with laptops, travel expenses, uniforms and much more.

Find out more here.

A young woman smiling in the sunset

Protecting the environment

We care about the people and environment around us, and we’re committed to playing our part to reduce our carbon footprint and preventing climate change. We do this in a number of ways:

Reducing waste

Our office policy is that no waste goes to landfill, and we’re focused on waste reduction at every opportunity

Energy saving initiatives

This includes our cycle-to-work scheme, motion sensor lighting and purchasing items that are made from recycled materials

Renewable energy

We have committed to source 100% of our electricity from renewable sources by 2030


We launched our new climate-friendly investment funds in 2020, investing in companies who are working towards tackling climate change

Find out more about our climate-friendly investment funds here.

Inspiring Better Futures report

Find out more about our vision and plans for the future by downloading our free report.

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