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Supporting our customers

We’re owned by our members for our members. This means we don’t have shareholders to pay, so we can reinvest our profits for good.

Our Inspiring Better Futures vision underpins our commitment to supporting our members and customers, creating an inclusive and diverse work environment and making a real difference in our communities.

Whether it’s offering affordable and accessible products to suit all types of savers, supporting our members with education grants, or giving back to our communities through charity partnerships and volunteering, our vision is at the heart of what we do.

We're proud to have:

Awarded over £52K to 210 young people through our Young Person’s Education Grants in 2022, helping them to invest in a better future

Created long-term partnerships with charities that share our goals to support financial wellbeing, provide access to education and improve life chances

Formed our charity partnership with RedSTART, supporting their work to improve financial education for primary school children across the UK

*As at 31 December 2022

Apply for a Young Person's Education Grant

The costs of further education and training can be a barrier to many young people and their families. This is why we offer OneFamily customers the opportunity to apply for a Young Person's Education Grant of up to £250 to help meet these costs, when they would otherwise struggle without financial assistance.

Applications are open throughout the year, and grants are awarded following a random computerised draw.

Terms and conditions apply.

Frequently asked questions

Thinking of applying for one of our Young Person’s Education Grants? Here’s what some of our grant recipients have to say...

“My son is over the moon with his tools and can’t wait to start work! It has also taken the pressure off us to find the funds to start him off, knowing that it’s not just an apprenticeship, but the start of his career and his future. Thank you!”

“We are so pleased to be given the opportunity to apply for the grant and delighted to be receive it. It is a wonderful idea to encourage and support our young people.”

Charity Partnerships

Find out about the great work our charity partners are doing within our communities.

OneFamily membership

We provide long-term value to our members through our products, services and member benefits.

Get in touch

Contact the OneFamily Membership Team with any questions you may have.