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Supporting our customers

We're owned by our members for our members - and doing right by them is at the heart of our business.

We don’t have shareholders to pay dividends to, so we can reinvest our profits to provide quality products and services for the benefit of our members.

We’re committed to inspiring better futures and one way that we do that is through our Young Person’s Education Grants.

Since 2015 we've:

Awarded over £4m to our customers and their communities

Supported over 350 charities and community groups

Helped over 3,000 people through our individual grants

Apply for a Young Person's Education Grant

The costs of further education and training can be a barrier to many young people and their families. This is why we offer OneFamily customers the opportunity to apply for a Young Person's Education Grant of up to £250 to help meet these costs, when they would otherwise struggle without financial assistance.

Applications are open throughout the year, and grants are awarded following a random computerised draw.

Terms and conditions apply.

Frequently asked questions

Thinking of applying for one of our Young Person’s Education Grants? Here’s what some of our grant recipients have to say...

“My son is over the moon with his tools and can’t wait to start work! It has also taken the pressure off us to find the funds to start him off, knowing that it’s not just an apprenticeship, but the start of his career and his future. Thank you!”

“We are so pleased to be given the opportunity to apply for the grant and delighted to be receive it. It is a wonderful idea to encourage and support our young people.”

Charity Partnerships

We’re proud to have helped over 350 good causes in the UK since 2015. Learn more about our latest charity partnerships and how they are making a positive impact locally.

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Our Mutual Heritage

Supporting our members and communities has always been a key focus of ours. Learn more about our journey.

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Get in touch

Contact the OneFamily Membership Team with any questions you may have.

Email us