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We're owned by our members
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We have received industry recognition for our products and services
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We use our profits to give back to our customers
About OneFamily
Proud to be different. We want to empower modern families through their financial lives.
We believe that finance isn’t just personal. Every decision you make affects the people you care about most. That’s why we believe in creating products for modern families: the dual parents, the divorced, the single parents, the live-in grandma and the mate that your kid calls ‘Uncle’. For all of us, whatever family means to you.
We're owned by and run for our customers
2
million customers
£3
million to support our customers and communities since 2015
£8.0
billion of families money cared for
We're proud of what we've achieved, where we've come from, and what makes us different.
Industry recognition
We have received industry recognition for our products and services
Owned by our customers
As a business owned by our customers, we can focus on reinvesting our profits to the benefit of our customers, not shareholders.
Listening to learn
Talking with our customers and listening to their needs enables us to shape the best products and services for modern families
Modern families
Recognising the complexity of modern life by providing the financial products and services that reflect today's world
Our Foundation
Since 2015, our Foundation has provided over £3 million to support our customers and their communities.
OneFamily Foundation
If you're a OneFamily customer, the Foundation is our way of helping you and your community
Personal Grants
No one can predict the difficulties life might throw at us, so our £500 grants provide a helping hand to our customers when it’s needed most.
Young Person's Education Grants
Apply for a grant of up to £500 to help a young person with education, work experience or apprenticeship costs.
Community Grants
Nominate a project close to your heart to receive an award of up to £5,000.
Since 2015 we've awarded over £3 million to our customers and their communities through our Foundation, and we're proud to have supported over 350,000 people across the UK.
Company information
Achievements and Awards
At OneFamily we celebrate what sets us apart - from offering great customer service, to helping good causes that make a difference - we're dedicated to doing what's right for modern families.
Learn more about our recent awards and achievements