Who are OneFamily?

We're an award-winning financial services organisation, providing products and services to help modern families thrive.

We’re owned by our members for our members. This means we don’t have shareholders to pay dividends to, so we can reinvest our profits to provide quality products, services and member benefits.

Award-winning financial products

We help families thrive with great financial products for children and adults, receiving 5-star recognition from Defaqto, Your Money and more...

awards-tile-defacto-your-money-2022

Over 2 million customers and £7.3 billion worth of family's money cared for*

Over 45 years' experience and experts in children's and young people's investments

£4.75 million to support our customers and communities since 2015

Responsible investments through climate-impact funds

*Figures correct as at December 2021

Our vision - Inspiring Better Futures

Our vision - Inspiring Better Futures - underpins our commitment to doing the right thing:

  • Looking after our members and customers
    We aim to always explain the products we offer using easy-to-understand, accessible language. We offer extra support to customers who need it, including education grants and easy access to Child Trust Funds for people who have difficulty accessing them.
  • Supporting communities
    Through funding and hands-on support, we help local and national causes to increase social mobility, access to education and financial inclusion.
  • Playing our part to reduce climate change
    We actively choose climate-friendly investment funds and take steps to make our offices and working lives more energy efficient.
  • Championing our colleagues
    We prioritise our colleagues’ wellbeing and promote a diverse and supportive culture in our workplace.
A father with his son on his shoulders, on a sunny day in the park

Our history

Two longstanding mutuals with similar values – Engage Mutual and Family Investments – merged in 2014 to become OneFamily.

Our heritage

Collectively, we’ve always had one simple aim – to listen to our customers’ needs and support them through their financial lives, with a clear purpose of creating and protecting value and providing products and services they can trust.

From our award-winning, simple to understand products designed for modern families to championing education and financial resilience for our members, we are proud of our mutual heritage over the past 45 years.

Find out more

A table covered with historical black & white photographs

Over 45 years of mutual history with our members

Family-Assurance-Friendly-Society-1975

1975

Family Assurance Friendly Society begins

1975

Family Bond launched

1980

Homeowners Friendly Society is established

Family-Assurance-Friendly-Society-1975
A blue booklet dated to 1982 for the Family Assurance Society. In the centre is an outline drawing of a family, consisting of a mother, father, daughter and son.

1982

Family Charities and Ethical Fund launched

1996

Awarded both regional and national ‘Employees in the Community Award’

1999

Our first ISA product is launched

A blue booklet dated to 1982 for the Family Assurance Society. In the centre is an outline drawing of a family, consisting of a mother, father, daughter and son.
Family Investments is formed

1999

Recognised with a national award by Business in the Community - Community Investment Programme ‘Working Together’ for The Neighbourhood Renewal Award

2000

Family Charities Ethical Trust Won Lipper Leaders 2000 high performers award

2004

Family Investments is formed - Family Assurance is renamed as Family Investments

Family Investments is formed
A grandfather and grandson laugh together, laying in the grass.

2005

Engage Mutual Assurance is formed - Homeowners Friendly Society is renamed Engage Mutual Assurance.

2006

Ethical Child Trust Fund launched - providing the only actively managed ethical stakeholder Child Trust Fund on the market

2008

Over 500,000 Child Trust Fund accounts managed

A grandfather and grandson laugh together, laying in the grass.
OneFamily is formed in 2015

2015

OneFamily is formed - Family Investments and Engage Mutual merge to become OneFamily,

2016

We expanded our product range by launching OneFamily Lifetime Mortgages.

2017

We developed our new brand, reflecting our focus on modern family finance.

OneFamily is formed in 2015

2018

Further expansion of our products and services, with the launch of our Lifetime ISA and OneFamily Advice.

2019

We introduced our new Young Person’s Education Grants initiative, supporting 15-19 year-olds with the costs of further education.

2020

We launched our Inspiring Better Futures vision and our new climate-friendly investment funds, which invest in companies working towards tackling climate change.

2021

We created new partnerships with charities that align with our Inspiring Better Futures vision - supporting them with funding as well as hands-on support.

 

Get closer to OneFamily

Our CEO Teddy Nyahasha on what matters to you

Covering key issues facing our communities and impacting our personal finances today, learn how OneFamily is acting to drive positive change.

Blogs from OneFamily CEO, Teddy Nyahasha

teddy-nyahasha-our-story-500x300
A little girl, with a big smile, covering her eys with flowers

Our ethical and sustainable roots

Ethical and sustainable investments have always been at the heart of our offering.

  • Our Family Charities Ethical fund, launched in 1982 to avoid investment in ozone-depleting chemicals, intensive farming, cosmetic animal testing and more
  • A history of ethical and sustainable investment products, including Child Trust Funds, ISAs, PEPs and Unit Trusts
  • New climate-friendly investment ISAs, launched in 2020

More about OneFamily

Find everything you need to know about OneFamily, with detailed information about our company policies, operations, personel and more.

Company information

Useful information about OneFamily, including policies and details of our approach to diversity, gender pay and the environment.

Read more

Financial reports

In May every year we publish our annual report and financial statements detailing how the society has performed.

Read more

Board of Directors

Our Board of Directors is made up of experienced business professionals who offer passion, experience and guidance to OneFamily.

Read more

PR and company news

Read the latest news and press releases relating to Onefamily, including business updates, product changes and other announcements.

Read more

Charity Partnerships

Learn more about our latest charity partnerships and how they are making a positive impact locally.

Read more

OneFamily membership

We aim to provide long-term value to our members through our products, services and member benefits.

Read more

Careers at OneFamily

Want to be part of a business that helps its customers to thrive, not simply survive? Take a look at our latest vacancies.

Read more

Help and support

As a mutual with many years of experience in helping families and their finances, you can turn to us when life gets difficult.

Read more