We're OneFamily

And we want to empower modern families through their financial lives. By providing financial products and services that recognise the diversity and complexity of modern family life, we want to see more people thrive through making better decisions about their financial future, together.

2.2 million members. Looking after more than £8 billion of family money. A £5m OneFamily Foundation benefit fund.

What makes us different...

Owned by our customers

As a business owned by its customers, we can focus on reinvesting our profits to the
benefit of our customers, not shareholders.

Industry recognised products and services

We’ve been rated 5 Stars by Defaqto for our Over 50s Life Cover, three years in a row (2017, 2016, 2015). MoneyFacts rated our Lifetime Mortgages 4 and 5 stars, and we’ve won the MoneyFacts Award for ‘Best Junior ISA Provider’ twice (2015, 2017).

Conversations with our customers shape our business

We’re listening to the needs of our customers so we can keep evolving to meet your
needs today, and in the future.

Supporting our customers and their communities

From 2015, our Foundation is providing £5 million over five years to support our
customers and their communities.

Products and services that help modern families thrive

Recognising the complexity of modern family life by providing the financial products and services that reflect today’s world.


OneFamily Foundation

As a OneFamily customer you can benefit from our Foundation. We want to support our customers, their communities and the causes they care about.

We're doing this in the following ways:

  1. Personal Grants of up to £1,000
  2. Community Grants of up to £5,000
  3. Charity Fund of £120,000
Find out more

Awards and achievements


Rated 5 star for Over 50s Life Cover by Defaqto and Best Junior ISA Provider at the Moneyfacts Awards for a 4th year in a row 

Defaqto logo 2017    Moneyfacts logo 2017


Best Junior ISA Provider at the Moneyfacts Awards. Rated 5 Star for Over 50s Life Cover by Defaqto

Junior Isa and Defaqto 2016


Best Junior ISA Provider at the Moneyfacts Awards 

Moneyfacts Award Junior ISA 2015