Modern family finance
for all of us

  • We're owned by our members

  • We have received industry recognition for our products and services

  • We use our profits to give back to our customers

About OneFamily

Proud to be different. We want to empower modern families through their financial lives.

We believe that finance isn’t just personal. Every decision you make affects the people you care about most. That’s why we believe in creating products for modern families: the dual parents, the divorced, the single parents, the live-in grandma and the mate that your kid calls ‘Uncle’. For all of us, whatever family means to you.

We're owned by and run for our customers

Over 2 million customers^

£3 million to support our customers and communities since 2015

Over £7 billion worth of families money cared for^

^As at 24 January 2020

We're proud of what we've achieved, where we've come from, and what makes us different.

Industry recognition

We have received industry recognition for our products and services

Owned by our customers

As a business owned by our customers, we can focus on reinvesting our profits to the benefit of our customers, not shareholders.

Listening to learn

Talking with our customers and listening to their needs enables us to shape the best products and services for modern families

Modern families

Recognising the complexity of modern life by providing the financial products and services that reflect today's world

Our Foundation

Since 2015, our Foundation has provided over £3 million to support our customers and their communities.

OneFamily Foundation

If you're a OneFamily customer, the Foundation is our way of helping you and your community

Personal Grants

No one can predict the difficulties life might throw at us, so our £500 grants provide a helping hand to our customers when it’s needed most.

Young Person's Education Grants

Apply for a grant of up to £500 to help a young person with education, work experience or apprenticeship costs.

Community Grants

Nominate a project close to your heart to receive an award of up to £5,000.

Since 2015 we've awarded over £3 million to our customers and their communities through our Foundation, and we're proud to have supported over 350,000 people across the UK.


Company information

Achievements and Awards

At OneFamily we celebrate what sets us apart - from offering great customer service, to helping good causes that make a difference - we're dedicated to doing what's right for modern families.

Learn more about our recent awards and achievements

Join over 2 million customers