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We're owned by our members
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We have received industry recognition for our products and services
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We use our profits to give back to our customers
About OneFamily
Proud to be different. We want to empower modern families through their financial lives.
We believe that finance isn’t just personal. Every decision you make affects the people you care about most. That’s why we believe in creating products for modern families: the dual parents, the divorced, the single parents, the live-in grandma and the mate that your kid calls ‘Uncle’. For all of us, whatever family means to you.
We're owned by and run for our customers
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million
customers -
£ million in support of customers and communities
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£ billion of families money cared for
We're proud of what we've achieved, where we've come from, and where we're going.
Industry recognition
While it’s nice to have something shiny to look at, what we really care about is that our products and services are being recognised for their quality, clarity and innovation.
An innovative future
Our aim is to offer innovative financial products and services that reflect today's world and recognise the complexity of modern family life
Listening to learn
We listen to our customers so we can keep evolving to meet their needs now, and in the future.
A stable legacy
Engage Mutual and Family Investments were built on solid financial principles - giving customers products and services they could trust and rely on. These principles are the same today as they were when both companies were formed in the 1970s and 80s.
Customer focused
Our customers are at the heart of everything we do. Because we are owned by customers, and don't have third party shareholders, we are able to focus on developing products and services that help them financially thrive.
OneFamily Foundation
If you're a OneFamily customer, the Foundation is our way of helping you and your community
Personal Grants
No one can predict the difficulties life might throw at us, so our £1,000 grants provide a helping hand to our customers when it’s needed most.
Community Grants
Nominate a project close to your heart to receive an award of up to £5,000.
We've made a £5 million pledge to support our customers and the good causes they care about.
We're proud to have supported over 250,000 people across the UK through our Foundation since 2015.
Company information
Achievements and Awards
At OneFamily we celebrate what sets us apart - from offering great customer service, to helping good causes that make a difference - we're dedicated to doing what's right for modern families.
Learn more about our recent awards and achievements