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The OneFamily Board of Directors

Our Board of Directors is made up of individuals who bring passion, experience and leadership to our organisation.

The Board of Directors set the strategic direction of the group and guide it in the interests of all of our members, their main aims being to:

Provide entrepreneurial leadership with careful, prudent and effective frameworks that assess and control risk

Set the strategic aims for OneFamily to ensure we have the right people and financial resources to achieve our goals

Set our values and standards to meet our obligations to our members.

Full details of the Board of Directors can be found below. The Terms of Reference for the sub-committees of the Board can also be found on this page.

Executive Directors

Teddy Nyahasha
Chief Executive Officer

Teddy was appointed Chief Executive Officer of OneFamily on 1st January 2020, having previously held the role of Chief Finance Officer since joining the Group in 2016.

During his tenure as a member of OneFamily’s Executive Team, Teddy has been instrumental in critical strategic decisions which led to greater organisational efficiency, strong performance and a reinforcement of member-focused values.

Prior to his work at OneFamily, Teddy gained his extensive range of experience across a number of organisations, each time bringing a mixture of technical efficiency and leadership values to his roles. He has a strong track record of delivering results within start-ups and global multi-billion-pound organisations including household names Royal London and Aviva. In addition, Teddy has experience in policyholder and customer protection from his work at the former industry regulator the Financial Services Authority. Teddy has led diverse teams across different countries and cultures and has been accountable for multi-million-pound budgets, empowering people to deliver business growth.

Teddy is a qualified Chartered Accountant, a Certified Financial Risk Manager and has an MBA from the London Business School. He’s also proud to sit on the Board of Trustees for St Mungo’s, a charity that tackles homelessness and rebuilds lives.


Jim Islam
Chief Finance Officer

Jim joined OneFamily as Chief Finance Officer designate on 1 October 2019 and was appointed to the Board from 1 January 2020.

A qualified actuary, Jim has over 20 years’ leadership experience in the insurance, investment management, savings and pensions sectors.  Before joining OneFamily, Jim held senior finance and general management roles at Lloyd’s of London and Legal & General.  In his Finance Director and Managing Director roles in these organisations covering the UK, France and global businesses, Jim transformed financial, capital and operating performance.

Jim is an independent non-executive director at B&CE,  the provider of The People’s Pensions.

Non-executive Directors

Christina McComb OBE

Christina was appointed as Chair of the Board in April 2015, having previously served on the Board of Engage Mutual Assurance since May 2005, including as Chair since April 2014. She is Chair of the Nominations Sub-Committee and a member of the Remuneration and Member & Customer Sub-Committees.

Christina has wide ranging experience of advising and investing in smaller companies, having spent 14 years at leading venture capital group 3i Group plc.

Christina is currently Chair of Standard Life Private Equity Trust plc, Senior Independent Director at Nexeon Limited, and Big Society Capital Ltd. She is also a Trustee and Chair of the Investment Committee at NESTA (National Endowment for Science, Technology and Arts) and a Trustee of 3i Group Pension Plan.

Christina announced in February 2022 that she would be stepping down as Chair at OneFamily’s AGM in June 2022. Subject to regulatory approval, she will be succeeded by fellow director Steve Colsell.


Graham Lindsay
Vice Chair and Senior Independent Director

Graham was appointed to the Board in July 2016, becoming Vice Chair and Senior Independent Director in 2020.

He is Chair of the Member & Customer and Remuneration Sub-Committees, and a member of the Risk, Audit and Nominations Sub-Committees. He is also Chair of Trustees of OneFamily’s closed staff retirement benefits schemes.

Over a 40 year career with Lloyds Banking Group plc, Graham held a number of senior executive roles including responsibility for the Lloyds branch network and Group Director for Corporate Responsibility. He has also held board positions at the Institute of Financial Services and the Chartered Banker Professional Standards Board.

Graham is currently Vice Chairman of the board of trustees for The Brain Tumour Charity and a non-executive director of Provident Financial plc.

Steve Colsell
Non-Executive Director

Steve was appointed to the Board in July 2016. A Fellow of the Institute and Faculty of Actuaries, Steve is Chair of the Risk and With Profits Sub-Committees and is a member of the Audit, Remuneration and Nominations Sub-Committees.

Steve’s financial services career has spanned banking, insurance and mortgage lending, notably with Zurich Insurance plc, Lloyds Banking Group plc and Kensington Group Limited. He has also held non-executive directorships at Starling Bank where he was Chair of the Risk Committee, St James’ Place and Esure Insurance Limited.

Steve also holds non-executive director roles with Pepper Money Group and Quilter Financial.

In February 2022 OneFamily announced Steve’s appointment as Chair, subject to regulatory approval, with effect from its AGM in June 2022.


Jackie Noakes
Non-Executive Director

Jackie was appointed to the Board on 1 April 2020. She brings extensive experience of leading and implementing technology enabled business transformation and has been Chief Operating Officer of Bank of Ireland since October 2018.

She is a member of the Audit, Risk, With Profits, Nominations and Member & Customer Sub-Committees.

Jackie has held a number of other senior positions in the financial services sector, notably during 11 years with Legal & General, including as Group IT & Shared Services Director for Legal & General (UK), Chief Operating Officer for Legal & General Assurance Society and CEO Mature Savings

Jackie also spent 13 years with American Express where she was IT Vice President of American Express Bank Business Solution Delivery services, responsible for all aspects of IT.

As a member of the UK’s Financial Advice Market Review (FAMR) industry expert panel, Jackie led the FAMR working group response covering Employer Best Practice.

Sally Williams
Non-Executive Director

Sally was appointed to the Board from 1 January 2019. She is Chair of the Audit Sub-Committee and a member of the Risk, Nominations, With Profits and Member & Customer Sub-Committees.

Sally was Director of Risk and Governance of Marsh Limited between 2015 and 2018. She joined Marsh from National Australia Bank (NAB) Group, where she was Head of Risk (London branch), and a board member of NAB Europe Ltd. Before joining NAB in 2005, she held senior risk roles with Aviva, following a 15-year career with PwC.

Sally is a non-executive director of Lancashire Holdings Limited and Close Brothers Group plc. She is also Chair of the governing body of her local secondary school.