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Our Annual General Meeting - Have your say

OneFamily is owned by our members for our members, and they play an important part in shaping how we do things.

Our AGM is one of the main ways our members can hear about company updates, have their say on how we run our business and vote on key decisions.

2024 Annual General Meeting (AGM)

Our 2024 Annual General Meeting will be held at 11am on Thursday 13 June 2024 in the Auditorium at Willis Towers Watson, 51 Lime Street, LONDON, EC3M 7DQ.

Members who wish to attend the AGM should inform us in advance of the meeting via

The meeting will last approximately 60 minutes, followed by light refreshments.  It is an opportunity for members to hear how the business is being run, our plans for the future, to meet directors and vote on formal resolutions to be put to the meeting.

Information about this year’s resolutions and voting information can be found in the Notice of Annual General Meeting and 2023 Business Update.

You can also read our 2023 Report and Consolidated Financial Statements.

If you have any questions about the AGM or the resolutions to be considered, please submit them by email to or write to The Secretary at 16-17 West Street, Brighton BN1 2RL.

Online Voting

If you have received a postal or digital voting pack you have the option of voting online with your two voting codes by 11am on Tuesday 11 June.  If you vote in advance of the meeting, you will not be able to vote at the meeting itself.

Visit our AGM voting page.

If you wish to opt in to receive notice of the AGM and voting information by post or by email, please contact us.

A middle-aged woman at a meeting, clapping her hands

Questions and answers

More ways to get involved

We always welcome feedback from our members to help shape our products and services. There are several ways to get involved, from contacting us on social media to joining "OneFamily Voice", our forum for providing feedback.

Learn more about what membership means for you

Receiving our annual business update and notice of future AGMs

Let us know if you want to receive our business update and notice of future AGMs - we’ll share our latest news with you every year.

Simply send us an email at: - including your full name and policy number.

Details of our AGM are also advertised on our website in April.

Who is a member?

Our customers become members when they take out certain products with us. We work with several providers, alongside our own OneFamily-branded products. So, your membership rights can differ depending on which provider you took your product out with.

Find out if you're a OneFamily member

Board of Directors

Our Board of Directors is made up of experienced business professionals who offer passion, experience and guidance to OneFamily.

Learn more about our Board of Directors