Frequently asked questions

Below, you'll find answers to some of the questions we're most commonly asked about equity release, lifetime mortgages and our advice service. If you can't find the answer you need below, feel free to get in touch with one of our advisers.

About lifetime mortgages


About the advice process

About the rates/value and customer circumstances

Learn more about OneFamily Advice

OneFamily Advice can help you find out if a lifetime mortgage is right for you.
We charge a simple fixed fee of £500 for our advice, only payable if you accept our recommendation, and we offer a free initial consultation with one of our advisers.

Find out more