Skip to main content
Generic filters
Exact matches only
Search in title
Search in content
Search in excerpt
OneFamily logo OneFamily logo
  • Products
    • Investments
      • Lifetime ISAGet up to £1,000 a year added to your first-home fund
      • Junior ISAOpen a long-term savings account for a child’s future
      • Stocks and shares ISAInvest the easy way with our two ready-made funds
    • Protection
      • Over 50s Life CoverGet peace of mind and protect your family’s future
      • Life InsuranceProvide financial peace of mind for your family, just in case
    • Other
      • Maturity
      • Legacy products
  • Child trust funds
  • About
    • About OneFamily
    • Charity partnerships
    • Inspiring Better Futures
  • Money guides
  • Help and support
    • All help
    • Supporting you
Top up account
Generic filters
Exact matches only
Search in title
Search in content
Search in excerpt
Log in Top up account Open mobile menu

Also in this section

  • Your details
  • Your online account
  • Security and fraud
  • Maturity
  • Payments
  • Opening transferring and withdrawing
  • Product Information
  • Legacy products
  • Fund Information
Home Help & support Product Information

Product Information

  • Why do I need to print/request a paper surrender form?
  • What difference did this make to policy holders and their returns?
  • Are there any changes to Terms and Conditions?
  • What triggered the need to change?
  • What changes have there been to the former Engage and UKCSBS with profit contacts?
  • Recent changes to OneFamily’s long-standing (legacy) ISAs
  • Upcoming changes to OneFamily’s long-standing (legacy) ISAs
  • ISA and Lifetime ISA fund and legal entity changes
  • Where can I find my product documents?
  • Changes to some OneFamily Child Trust Funds (CTFs)
  • Where can I find information about With Profits fund?
  • How do I change which fund I’m invested in?
  • How can I find out how my product is performing?
  • I have a question about my statement
  • How can I find out the value of my account?
Copyright © OneFamily
  • Products
    • Lifetime ISA
    • Junior ISA
    • Stocks and Shares ISA
    • Over 50s Life Cover
    • Child Trust Fund
  • Customer Support
    • Help and Support
    • Daily fund prices
    • Contact us
    • Supporting you
    • Accessibility
    • Complaints
  • Popular links
    • Charity Partnerships
    • Advisers
    • Careers
    • Press releases
    • Partnerships
    • Money guides
  • Legal
    • Regulatory information
    • Terms of use
    • Company Information
    • Annual General Meeting (AGM)
    • Privacy Notice
    • Cookie policy
    • FSCS information
    • Modern Slavery Statement