I have a question about my statement

You can view your latest and past statements by logging into your online account and going to the 'Documents' section.

If something doesn't look right, please send us a secure message from your online account.

Online accounts are currently available for Stocks and Shares ISAs, Lifetime ISAs, Junior ISAs and Child Trust Funds.

If you have a product that doesn't have an online account, such as our off-sale products, you won't yet be able to view your statements online. You'll need to give us a call on 0344 8 920 920 or use the paper statements sent in the post.

Our call centre is open Monday to Friday from 9am to 5.30pm (Wednesday 9:30am-5:30pm)*.

*Calls may be monitored and recorded for training purposes. Calls to 0344 numbers are charged at local rate and will normally be part of any inclusive minutes provided with phone packages, even when calling from a mobile. The actual cost will depend on your provider’s tariff. For more information please contact your provider.