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OneFamily was established in April 2015 as a result of a merger between Family Investments and Engage Mutual. For the following FAQs please refer to the answer that relates to the provider you took out your product with (prior to April 2015). This will be either Family Investments or Engage Mutual.

How do I open a new account?

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Junior ISA

It's easy to set up a Junior ISA with a monthly direct debit, you can do this online, by post, or over the phone.

Use the link below to find out if it's right for you and your child, and if you're happy, simply click 'Apply Online' to begin our easy application process. You'll be finished in less than 10 minutes.

Find out more about our Junior ISA »

If you'd like to open the Junior ISA with a one-off payment of £500 or more, you can do this by post. Please click on the link below, where you can ask for an information pack with all the details you need.

Ask for an information pack »

If you have a Junior ISA account with any another provider, it’s easy to transfer to the OneFamily Junior ISA.

Find out more about transferring an existing Junior ISA to our Junior ISA »

Find out more about transferring an existing Child Trust Fund to our Junior ISA »

Child Trust Fund

If you have Child Trust Fund accounts with any other provider, it’s easy to transfer them to us.

Find out more about transferring an existing Child Trust Fund to our Child Trust Fund »

Find out more about transferring an existing Child Trust Fund to our Junior ISA »

New Child Trust Fund accounts are no longer available, due to the scheme being withdrawn by the Government in 2011.

Family Bond

It’s easy to open a Family Bond online or by phone. Use the link below to find out if it’s right for you, and if you're happy, simply click ‘Apply Online’ to begin our easy application process. You’ll be finished in less than 10 minutes.

Find out more about our Family Bond »

If you prefer, you can apply by post. Please click on the link below and we’ll send you an information pack, with the ‘Important Information’ booklet and an application form.

Ask for an information pack »

Junior Bond

It’s easy to open a Junior Bond online or by phone. Use the link below to find out if it’s right for you and the child, and if you're happy, simply click ‘Apply Online’ to begin our easy application process. You’ll be finished in less than 10 minutes.

Find out more about our Junior Bond »

If you prefer, you can apply by post. Please click on the link below and we’ll send you an information pack, with the 'Important Information' booklet and an application form.

Ask for an information pack »

OneFamily Ethical Equity ISA

The OneFamily Ethical Equity ISA is available to anyone 18 or older, if they're a UK resident for tax purposes.

Call us on 0800 731 7433 or click on the link below, and we’ll send you an information pack, including an ‘Important Information’ booklet, Key Investor Information document and application form.

Ask for an information pack »

Download the ‘Important Information’ booklet »

Download the Key Investor Information document »

We’ll be here from 9am to 7pm Monday to Friday and 9am to 1pm on a Saturday. We might record your call to help improve our training and for security purposes. We hope you don’t mind. Calls are free from UK landlines and mobile networks.

Over 50s Life Cover

If you’re interested in our Over 50s Life Cover, simply click the link below to get more information and an instant quote:

Get a quote »

You can also request a pack here:

Get a pack »

Or call us on 0800 169 4321

We’ll be here from 9am to 7pm Monday to Friday and 9am to 1pm on a Saturday. We might record your call to help improve our training and for security purposes. We hope you don’t mind. Calls are free from UK landlines and mobile networks.