How do I move my money from one OneFamily product into another?

If you'd like to change the fund that you're invested in, simply log into your online account and go to Investment Options. You can switch funds for free at any time.

If you want to transfer your money to a different product, please log into your online account and send us a secure message.

If your product doesn't have access to an online account yet, or you'd prefer to speak to us, please call us on 0344 8 920 920. Our call centre is open Monday to Friday from 9am to 5.30pm (Wednesday 9:30am-5:30pm)*.

*Calls may be monitored and recorded for training purposes. Calls to 0344 numbers are charged at local rate and will normally be part of any inclusive minutes provided with phone packages, even when calling from a mobile. The actual cost will depend on your provider’s tariff. For more information please contact your provider.