How do I close my product?

If it's time for you to close your OneFamily product, simply log into your online account and go to 'Payments and transfers'. Here you'll find the option to withdraw or transfer your investments and you'll be able to close the product.

Please note that due to the rules on children's savings accounts, you can only close Junior ISAs or Junior Bonds within the first 30 days of opening your account.

Your child will be able to close the product after they've reached 18. You can move money invested in children's savings accounts to another provider at any time, but you can't withdraw it.

If your child has a Junior ISA or Child Trust Fund and has now turned 18, they'll need to register for an online account in order to let us know what to do with their money. Find out how to do this in our Maturity section.

You may also be interested in:

How to access your Child Trust Fund

When you turn 18, you'll be able to access the money that's been put away for you in your child trust fund. Find out everything you need to do to take control of your money.

How to access your Junior ISA

When you turn 16, you'll be able to take control of your junior ISA, and you'll get access to your money at 18. Find out what you need to do to take over your junior ISA.

How to use a lifetime ISA to buy your first home

Lifetime ISAs are savings or investment accounts designed to help you save for a first home. But how does your lifetime ISA fit into the homebuying process?

Lifetime ISA charges

Find out everything you need to know about any and all charges associated with our Lifetime ISA.