Support with illness or disability
At OneFamily, we recognise that many customers benefit from support to overcome the impact of a physical or mental illness or a disability, including reduced mobility or dyslexia - even if the impact is only temporary.
We appreciate that these conditions can affect customers differently, so there are many ways we can help. For example, we can make changes to the way we communicate to make it easier to get in touch or access their money. So please do get in touch with us using the information below and we'll find the best way to support you.
If you're experiencing sight or hearing loss, please visit our dedicated page.
More ways we can help
There may be more we can do to help you. Here are some links to find out what some of the ways we can help.
Money worries?
Affected by sight or hearing loss?
Living through a bereavement?
Help managing an account?