We’re making updates to our systems on Saturday 8th May and some of our CTF and Junior ISA online functionality may be unavailable. Thanks for bearing with us, we’ll be back up and running as soon as we can.

Frequently asked questions

See below for some common questions about our suite of savings and investment products. If you have a question that isn't answered here, feel free to contact our friendly, UK-based call centre for more information.

Managing your account or policy

Managing your personal details

Managing your payments

Fund Information

Making a claim

Returning lost assets

Outbound phone number