Have your financial circumstances changed?
We understand the impact that sudden changes to your circumstances can have. For example the loss of income caused by a relationship breakdown, a lost job or serious illness can cause considerable worry.
We also know that these situations affect everyone in different ways, so please do get in touch with us, using the details below, so we can talk about how we can help you. For example, you may want to take a payment holiday or need to access your funds quickly.

In the meantime, here are some links to charities and support groups that may be able to provide support
(Just so you know, the links will open in a new window):


For help with housing issues, debts, or family issues
Citizens Advice provides free confidential advice to help with legal, debt, consumer, housing and other issues.

For information on benefits, redundancy, and grants
Turn2us are a national charity providing practical help to people who are struggling financially.

If you need help about domestic abuse, Refuge have a 24 hour helpline.
Call Refuge on 0808 2000 247
(if you're in immediate danger, call the police on 999)
There may be more we can do to help you
Here are some links to find out what some of the ways we can help.
Concerned about financial abuse?
Help managing an account?
Living through a bereavement
Other health issues or disabilities