OneFamily Lifetime Mortgages temporarily withdraws products

Posted in: Corporate

OneFamily Lifetime Mortgages is temporarily withdrawing its products from new business, due to the recent instability in the mortgage markets.

Products will no longer be available from close of business on Wednesday 19 October 2022.

Paul Bridgwater, OneFamily’s Head of Lending said, “As a responsible equity release provider, we continually review the products we offer. Recent market conditions mean we will be withdrawing lifetime mortgage products for new customers.

“We will monitor the market situation and will assess the right time to re-enter.

“Our existing borrowers and any customers whose applications are in progress can rest assured they will not be impacted by this change.”

OneFamily Advice is not affected by this change. This is a separate part of the OneFamily group that offers whole of market equity release advice direct to customers.


Notes to Editors

About OneFamily

OneFamily is a customer-owned financial services company that offers lifetime ISAs, lifetime mortgages, junior ISAs, child trust funds, bonds and over 50s life cover.

We have 45 years’ experience of being a trusted provider of financial solutions, with 2 million customers and £7.3 billion in funds under management at the end of 2021.

We are the UK’s biggest child trust fund provider, holding over 25% of the market.

Supporting our members and their communities

As a mutual, OneFamily is owned by its members for its members – and doing right by them is at the heart of our business.

We don’t have shareholders to pay dividends to, so we reinvest our profits to provide quality products and services for the benefit of our members. OneFamily has provided more than £4.75 million in grants since 2015 through its personal and community-based funding initiatives – supporting over 390 great causes and improving the lives of more than 3,200 people through our individual grants. Our community funding has supported dementia charities, homeless projects and provided work for young people with learning disabilities as well as funding projects such as the renovation of swimming pools and parks.

OneFamily customers can also apply for a Young Persons Education Grant of up to £250 to help them or someone, aged 15-19, they care about. They can be used for study materials, to travel costs or a new laptop.

For more information on how we support our members see: