Health support
Our Health Support Service provided by RedArc, gives you one-to-one personal support, including your own Personal Nurse Adviser.
This service is available to you and your immediate family, including your spouse, partner and any children living at home. You have access as soon as your policy starts.
RedArc can provide:
- Emotional support to help you and your loved ones cope with serious illness, disability or bereavement
- Practical support by providing information on your illness and advice throughout treatment
- Second medical opinion
- A programme of therapy such as occupational therapy, speech therapy, complementary therapy and physiotherapy
- Podplan provides information and help for carers on a range of practical, financial and social issues relating to the elderly
- A Careology app designed for patients undergoing cancer treatment; helping put them in control of their journey and making their diagnosis a little easier to manage
- Funeral Expertsis an independent, impartial service that supports individuals and families through the practical, financial and administrative challenges that can arise at the end of life and following a death. This includes welfare benefits advice, income maximisation, death notifications, probate and estate administration guidance and support with end-of-life planning.
- Access to RedArc's network of specialist charities including Macmillan Nurses, self help groups, care providers and care equipment providers
- RedArc provide their service during office hours, Monday to Friday
There is no limit to the number of times you can speak to your Personal Nurse Adviser and you can continue to receive the support for as long as you need to.
For further information or to access any of these free services, please contact us on 0800 028 1112*, and we will be happy to refer you to the RedArc team.
