How do I change a regular payment?
You can make changes to a regular payment that's already set up by logging into your account and clicking on the summary page for the product you're paying into.
You can change the amount you're paying, when you make the payment or the bank account the money comes out of.
If you're making a regular payment into someone else's account, or your product doesn't currently have an online account, you'll need to speak to us to change your payment.
Please contact our team on 0344 8 920 920 and we can update your payment for you. Our call centre is open Monday to Friday from 9am to 5.30pm (Wednesday 9:30am-5:30pm)*.
*Calls may be monitored and recorded for training purposes. Calls to 0344 numbers are charged at local rate and will normally be part of any inclusive minutes provided with phone packages, even when calling from a mobile. The actual cost will depend on your provider’s tariff. For more information please contact your provider.