Personal Grants - FAQs | OneFamily Foundation

Typically, Grants will fall under the categories below where hardship is evident:

Respite breaks for carers
Home modification/repairs
Disability/Mobility aids e.g. mobility scooter
Essential furniture e.g. beds, fridge freezer
Specialist software to help those with learning difficulties

The following is not an exhaustive list but provides some examples of the sorts of needs which may and may not be eligible to receive funding from The Foundation through a Personal Grant Application.

Eligible to receive a Personal Grant	Not eligible to receive a Personal Grant
A course to improve skills or to learn a trade to help someone get back into work.	To pay for something that is considered an everyday cost – for example, the weekly shopping.
To help an elderly relative or friend stay in their home for as long as possible by making home modifications.	To pay for something that could reasonably be considered a luxury item, such as a wide screen television, a computer, laptop or tablet device for leisure purposes.
For essential home repairs if no other source of funding is available.	To cover a salary or wage so that someone can take time away from work (for example a sabbatical).
To pay for equipment or home alterations for someone with an illness or disability (e.g. reclining/riser chairs or walk-in showers; audio software to help the visually impaired, or specialist software to help those with additional learning needs).	The advancement of religion/ faith.
To pay for counselling (e.g. for bereavement) if no other source of funding is available.	Individual sponsorship (for example towards an individual fundraising target (charity run etc) or funding to work abroad).
To help an elderly or vulnerable person with an unforeseen bill.	A contribution to a larger fundraising appeal.
To fully fund a vocational course.	Part payment for a course with ongoing costs.
Music lessons not covered in the National or Primary School Curriculum, Curriculum for Excellence in Scotland, or Northern Ireland Curriculum.	To pay for tutoring for subjects that form part of The National or Primary School Curriculum, Curriculum for Excellence in Scotland, or Northern Ireland Curriculum. To pay for entry into “selective school examinations.”
To pay for carpets or furniture if there is a genuine health, safety or wellbeing need within a household.	To pay for replacement of old carpets or furniture to complete a cosmetic redecoration of a room.
To pay for a break for respite purposes, or to provide relief away from traumatic circumstances.	To pay for a general leisure break or holiday.

Customers can apply for a Personal Grant at any time throughout the year.

We aim to announce the winners of each draw at the start of each month.

Unfortunately not, all applications for Personal Grants and Community Grants must hold a live policy with OneFamily throughout their application.

We will consider applications where the amount required is over £500, providing that you can confirm you’re able to pay the additional amount yourself without going into further financial hardship or debt.

Yes of course, we’re aware that not all items required will cost exactly £500. You can apply for any amount but will only be awarded up to the value of £500.

Yes, you can apply for a Personal Grant for yourself, a close family member or a close friend. However, all applications must be submitted by a OneFamily customer.

No, you will need to withdraw the application and submit a new one. If we need any more information to process your application, a member of the Foundation team will be in touch.

Yes, if you need any guidance on what can be applied for, refer to the OneFamily Foundation Terms and Conditions.

All applications which aren't selected in the draw will be rolled over to the next draw. Applications will be rolled over 3 times (giving each application a total of 4 chances in the draw). If your application isn't selected after 4 draws then your application will expire. Once your application has expired, you are very welcome to apply again at any time.

No, we will only ever share your story if you have explicitly given your consent. If you have given consent for us to share your story for marketing purposes, we will always contact you beforehand to discuss opportunities with you first.

Frequently asked questions

Common questions and answers about Personal Grants

What can I apply for?

When can I apply for a Personal Grant?

When do the draws for the Personal Grants take place?

I used to have a policy with OneFamily but it has now lapsed. Am I eligible to apply?

The grant amount I require is MORE than £500, can I still apply?

The grant amount I require is LESS than £500, can I still apply?

Can I apply for a Personal Grant for someone else that isn’t a OneFamily customer?

Can I amend my application once I’ve submitted it?

My application has been declined, can I apply again?

My application didn’t win, can I apply again?

If I win, will my story be shared on the website/in the media/on Facebook?

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