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Frequently asked questions

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*Our telephone lines are open 9am - 7pm, Monday to Friday and 9am - 1pm Saturday. Calls may be recorded, monitored and used for training and compliance purposes. Calls to 0800 numbers are normally free from UK landlines and mobile phones.


Community Award FAQs

Got a specific query about our Community Awards. Check out the most commonly asked questions here.

Community Award FAQs

Personal Grant FAQs

Interested in our Personal Grants and looking for more information? Have a look at our Personal Grant FAQs page.

Personal Grant FAQs