OneFamily Foundation
Frequently asked questions
General
What is the Foundation?
Is the OneFamily Foundation a charity?
How often does the OneFamily Foundation award funding to customers?
How can I apply?
I want to apply for a Grant but I’ve been asked for a policy number. What is this?
I’m registered for OneFamily online account management, can I use the same details to log into the Foundation?
What other funding options are there?
Community Grants
How often do Community Grants take place?
When can I submit a nomination for a Community Grant?
How do Community Grants work?
Young Person's Education Grants
Who can apply?
What can I apply for?
Can I amend my application once I’ve submitted it?
How are the grant recipients selected?
Can I apply for the grant to go towards a more expensive item/cost?
Get in touch
Call the Foundation team on
or email us at:
*Our telephone lines are open 9am - 7pm, Monday to Friday and 9am - 1pm Saturday.
Calls may be recorded, monitored and used for training and compliance purposes. Calls to 0800 numbers are normally free from UK landlines and mobile phones.