Home > Help and Support > Contacting us > How do I notify you of a death?

How do I notify you of a death?

Please contact our customer services team and we'll do whatever we can to help.

To make this as easy as possible, you can complete a notification form online.

Alternatively, log into your online account to send us a secure message, call us on 0344 8 920 920 or use our Contact us page to get in touch.


You may also be interested in:

Unmarried co-parents can now claim Bereavement Support Payment

A recent change in the law means that unmarried parents who had been living together can now make a claim for Bereavement Support when their partner dies.

Bereavement support

At OneFamily, we understand the impact losing a loved one can have and recognise that bereavement affects everyone in different ways