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Home > Equity Release > Meet the OneFamily Advice Team

We'll guide you through the lifetime mortgage process

Our OneFamily Advice team is made up of qualified and impartial specialists. They're salaried, rather than working on commission, so only have your best interests at heart.

You’ll have your own friendly, professional adviser, who’s committed to delivering first-class whole-of-market lifetime mortgage advice. They’ll get to know you and your individual circumstances, check your eligibility and guide you through the lifetime mortgage process.

All our advisers are members of the Equity Release Council and they adhere to their strict code of conduct.


Meet the OneFamily Advice team

Our lifetime mortgage advisers are based across the UK, and are qualified to guide you through the process. So you can rest assured you're in good hands.

Contact us for a free initial chat about how a lifetime mortgage works, and ask one of our specialist advisers any questions you might have.

Anna Robinson – Senior Manager

“As Senior Manager of OneFamily Advice I am responsible for ensuring that we provide you with nothing but the very highest standards of lifetime mortgage advice. We'll explore all potential options available to you and guide you through the lifetime mortgage process.

I ensure that all our advisers have expert and up- to- date knowledge of all the products available on the market, enabling them to give you the best possible advice, tailored to your individual needs and objectives.”

Derek Sung – Senior Adviser

“I am a firm believer in the importance of treating people the way I want to be treated and I carry this belief in my work ethos.

My aim is to fully understand your requirements and circumstances, to ensure I can provide the highest standard of service and help you to make an informed decision.

Whether you want to explore moving forward with equity release – or want to know more about it - I will be on hand to answer any questions you may have whilst you are in the comfort of your own home.”

Adam Oakley – Senior Adviser

"I find it rewarding to help customers who are looking to enjoy their retirement and make a big difference to their lives by releasing equity in their property.

I always look to make a positive difference with every customer I encounter, and I understand that releasing equity from your property is a big decision.

My aim is to cut through the jargon and ensure you’re aware of the options available to you, as well as presenting these in a clear and understandable way."

Matthew Emmins
"Getting to know my clients and their needs, objectives and dreams is the cornerstone to building a relationship and enables me to give the best lifetime mortgage advice."

Andria Coppard-Geal
"Getting to know my clients, their future goals and aspirations is of paramount importance, and enables me to give the best lifetime mortgage advice."

Angela Harrison
"I can assist and help you understand all the aspects of equity release, how it works and the options available to you in clear and understandable terms."

Chris Bowles
"I aim to ensure my clients have all the information they need to make suitable and beneficial decisions and are confident that equity release is the right path to follow."

Nicola McLoughlin
"I have always been passionate about ensuring my customers find the process easy to follow and also understand which solution is right for them. I always strive to be the adviser I would want sat in front of my own family."

Jane Garforth
"I take enormous pride in the work I do, always doing what’s right for the customer. I find it rewarding seeing the positive effect releasing equity can have on people’s lives."

Guy Walker
"I pride myself on being open and honest when providing tailored advice to suit my clients’ circumstances. I am a firm believer in the importance of treating people how I would want to be treated and I carry this belief in my work ethos."

Anna Hartley
"I really enjoy getting to know my clients, answering their questions, addressing their concerns and doing all I can to have a positive effect on their lives and their finances."

Agnes Laryea
"I enjoy helping clients fulfil their retirement hopes and dreams and easing any financial worries so they can have a long and comfortable retirement."

Shanelle Martinov
"When it comes to taking out equity release, there are many factors to consider before you make a decision. My goal is to help you through the journey, give you the facts and help you make the best decision for both yourself and your family."

Nina Black
"I always strive to be the adviser I would want sat in front of my own family. I'm here to answer any questions you may have, and to make sure you're confident the decision you’re making is the right one for you."

Richard Brown
"I appreciate that releasing equity from your home is an important decision. I’m passionate about providing you with simple, honest and straightforward lifetime mortgage advice that will put your mind at ease throughout the process."

Dean Southcott
“I genuinely enjoy being able to help people with their mortgage needs. I will go at a pace that suits you and ensure you are fully confident that equity release is the right path to follow.”

James Mills
"There's no 'one-size-fits-all' in equity release, and I will help you to achieve your objectives and goals in the most efficient and economical way possible."

Steve Doherty
"Equity release is an important decision, so I'll ensure you're given a clear understanding of the product and how it can meet your needs. I'll then take you through the process as smoothly as possible to help you achieve your end result.”


Hear what some of our customers have to say...

“We would highly recommend OneFamily. Our personal advisor was available, supportive, and informative at every turn.”

Joe & Helen

“Our experience of the process of applying for equity release made easy through great service by OneFamily.”

Peter M

Want to know more?

Equity release is a big decision, which is why you should talk to an expert about it.

Book a free initial call to find out more about how equity release could work for you.

A middle-aged couple, laughing while sitting in their home.