I'm having trouble withdrawing from my account
We're sorry to hear you're having problems withdrawing from your account.
Here's what you can do.
- Please double-check all the details you've entered to make sure everything is correct.
- If you can, try logging in and withdrawing from your account on a different device, such as a laptop, desktop computer or your phone.
Still not working?
If you've followed these steps and you're still having problems, please send us a secure message from your online account or give us a call.
Opening, transferring and withdrawing
Related content
Viewing your statements
You can view and download your statements in your online account
Updating your address
You can update your address in the Profile section of your online account
Changing your email address
You can change both how we contact you and the email address you use to log in