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      • Lifetime ISAGet up to £1,000 a year added to your first-home fund
      • Junior ISAOpen a long-term savings account for a child’s future
      • Stocks and shares ISAInvest the easy way with our two ready-made funds
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      • Over 50s Life CoverGet peace of mind and protect your family’s future
      • Life InsuranceProvide financial peace of mind for your family, just in case
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Also in this section

  • How can I check if you have any unclaimed funds in my name?
  • How can I make a claim on a OneFamily life policy?
  • How do I apply for a product for someone else?
  • How do I cancel my product?
  • How do I close my product?
  • How do I make a withdrawal?
  • How do I move my money from one OneFamily product into another?
  • How do I open a new product?
  • How do I set up a withdrawal account?
  • How do I transfer my child trust fund or junior ISA to OneFamily?
  • How do I withdraw money from my Lifetime ISA to buy a first home?
  • I live overseas, how do I get my money?
  • I’m having trouble setting up a withdrawal account
  • I’m having trouble withdrawing from my account
  • I’ve opened a new product with my CTF money, when will it be invested?
  • I’ve been asked to send you documents, what will you accept and how can I send them?
  • What bank accounts can’t I withdraw to?
  • When will my transfer to OneFamily be complete?
  • Why hasn’t my transfer completed?
  • Why have I been charged for making a withdrawal?
  • Why is my account balance showing as zero?
Home Help & support Opening transferring and withdrawing I want to transfer my product to another provider

I want to transfer my product to another provider

We’re sorry to see you go but understand that a different provider might be a better fit for your needs. We won’t charge you to move your investments out of OneFamily.

To start the process, contact the provider you’re moving to or visit their website. They’ll let us know your wishes and get things started.

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