Why can't I see my children's accounts?
If your child is 16 or over
When your child turns 16, they’ll be able to take over managing their own Child Trust Fund or Junior ISA as the Registered Contact.
If your child has done this, you won’t be able to see their Child Trust Fund or Junior ISA in your own online account anymore as it will have been moved to theirs.
If your child is 18 or over
When your child turns 18, they automatically become the owner of the Child Trust Fund or Junior ISA and it will stop showing in your online account.
This will happen even if your child has not yet registered to take over their account. They will need to create their own online account to manage their product.
If your child is not yet 16
If your child is not yet 16 and you can’t see their Child Trust Fund or Junior ISA in your online account, please send us a secure message or give us a call on 0344 8 920 920.
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What happens to your junior ISA when you turn 18?
When you turn 18, your junior ISA (JISA) will “mature”, meaning you can access the money that’s been saved for you. Find out more about what happens to your JISA when it matures.
Maturity Insights
When you turn 18, your Child Trust Fund or Junior ISA "matures", meaning that the money in your account becomes available.
Find out about how to access your money and how to use it to create the future you want.