Award-winning provider and products
As well as achieving a 5* Defaqto rating and 4.3 star TrustPilot score, we’ve also been externally recognised as Best Stocks and Shares ISA provider 2025 by World Business Outlook.
Dan Barker
Lifetime ISA customer
"The LISA is a great product which has helped me buy the type of home I want sooner than I would’ve otherwise been able to."
Our vision - Inspiring Better Futures
Our Inspiring Better Futures vision - underpins our commitment to supporting our members and customers, creating an inclusive and diverse work environment and making a real difference in our communities.
We’ve built our vision on three pillars, to ensure we stay focused on the right areas:
Our history
Two longstanding mutuals with similar values – Engage Mutual and Family Investments – merged in 2014 to become OneFamily.
Our heritage
Collectively, we’ve always had one simple aim – to listen to our customers’ needs and support them through their financial lives, with a clear purpose of creating and protecting value and providing products and services they can trust.
From our award-winning, simple-to-understand products designed for modern families to championing education and financial resilience for our members, we are proud of our mutual heritage over the past 50 years
50 years of mutual history with our members
Hear from OneFamily's Leadership team
Read thought leadership blogs about the key issues facing our communities and impacting our personal finances today, and learn how OneFamily is acting to drive positive change.
Our ethical and sustainable roots
Ethical and sustainable investments have always been at the heart of our offering.
- Our Family Charities Ethical fund, launched in 1982 to avoid investment in ozone-depleting chemicals, intensive farming, cosmetic animal testing and more
- Option to invest in a climate-focused fund offered with our Stocks and Shares ISA and Lifetime ISA
More about OneFamily
Find everything you need to know about OneFamily, with detailed information about our company policies, operations, personnel and more.
Useful information about OneFamily, including policies and details of our approach to diversity, gender pay and the environment.
In May every year we publish our annual report and financial statements detailing how the society has performed.
Our Board of Directors is made up of experienced business professionals who offer passion, experience and guidance to OneFamily.
Read the latest news and press releases relating to Onefamily, including business updates, product changes and other announcements.
Find out about the great work our charity partners are doing within our communities.
We provide long-term value to our members through our products, services and member benefits.
Want to be part of a business that helps its customers to thrive, not simply survive? Take a look at our latest vacancies.
As a mutual with many years of experience in helping families and their finances, you can turn to us when life gets difficult.