Changes to some OneFamily Child Trust Funds (CTFs)

Date of change:

19 October 2025

We recently changed which fund some of our customers' Child Trust Funds invest in and which part of the OneFamily Group acts as Child Trust Fund manager.

These changes only affect child trust funds that were previously invested in the OneFamily Stockmarket 100 Trust (ex-Engage Mutual).

Read on to find out more about what's changed, why and how it could affect you.

What’s changed?

There are four main changes.

The fund you invest in has changed

The legal entity of your Child Trust Fund has changed

The “legal entity” is the company within the OneFamily Group that manages your Child Trust Fund.

This was previously “Engage Mutual Funds Limited”. On 19 October 2025, it changed to “Family Assurance Friendly Society Limited”.

OneFamily is a trading name for both these entities so you’re still a OneFamily customer and the way your Child Trust Fund is managed hasn't changed. The team, and our contact details, have stayed the same.

This particular change is unlikely to affect you, but we have a duty to let you know.

Your Direct Debit might look different on your bank statement

You might notice when you check your bank statement that your OneFamily Direct Debit now goes to Family Assurance Friendly Society Limited.

This is still OneFamily. The change in name is because the legal entity has changed (see above).

This might have triggered your bank to send you a notification that you have a new Direct Debit set up. If this happened, just check that the details and the amount you're paying are what you expect.

We've added a death benefit

How do these changes affect me?

Your Direct Debit is being collected under a different company name. Your Direct Debit might look slightly different on your bank statement, but if it’s being collected by Family Assurance Friendly Society Limited and is the amount you expect, there’s nothing you need to do.
Although it's unlikely to affect you, you’ll be entitled to a death benefit. If the account holder dies while their OneFamily Child Trust Fund is open with money in it, we’ll pay out 101% of the account’s value. So, if there's £5,000 in the Child Trust Fund, we’ll pay out £5,050 (after speaking to their family and collecting the necessary paperwork). Again, there’s nothing you need to do, except in the unlikely event that the account holder dies.

What’s not changed?

No expected changes to investment returns. The investment approach of the new fund is very similar to that of the old one. Therefore, future performance expectations aren't affected by the changes we've made. If you’d like to know more, you can download the fund factsheet here.
No change to charges. We’ll continue to charge the same Annual Management Charge and no platform- or fund-level fees.
You’re still covered by Financial Services Compensation Scheme (FSCS). You're covered under FSCS’s definition of insurance. You can find out more on the FSCS website.
Your online account details and Child Trust Fund reference number haven't changed. You can still log in in the same way and use the same password and reference number when you speak to us.
Your Direct Debit guarantee remains unchanged. This is a protection scheme offered by all banks and building societies in the UK. If we make a mistake with your Direct Debit, we will rectify this and refund you immediately. You can read the Direct Debit guarantee here.

Terms and conditions

The terms and conditions (T&Cs) of your account changed on 19 October 2025. You can download your T&Cs using the link below.

What options do I have?

If you’re happy with these changes, you don’t need to do anything.

However, if you’d like to leave OneFamily as a result of these changes, we’re sorry to see you go but respect your decision.

We don’t charge you to transfer to another provider and this won’t affect your child trust fund allowance, as long as you transfer without withdrawing. To start a transfer out, please visit the website of the provider you’d like to move to.

If the account holder has turned 18, they have the option to withdraw their money or transfer it into an adult account, such as a Lifetime ISA or Stocks and Shares ISA. Find out more about Child Trust Fund maturity.

Any questions?

If there’s anything you don’t understand or if you have any questions at all, please just give us a call on 0344 8 920 920 or log into your account to send us a secure message.