Our Annual General Meeting - Have your say

OneFamily is owned by our members for our members, and they play an important part in shaping how we do things. Our AGM is one of the main ways our members can hear about company updates, have their say on how we run our business and vote on key decisions.

2021 Annual General Meeting (AGM)

Our 2021 Annual General Meeting was held on the morning of Thursday 3rd June.

Due to the backdrop of the COVID-19 pandemic and uncertainty regarding the impact that the Government’s road map would have on the easing of restrictions on public meetings and social distancing requirements, members were not able to attend the AGM in person.

2021 Annual General Meeting - Results

All resolutions put to members at the meeting were passed and over 15,000 of our members had their say by voting.

You can see the full list of resolutions and results here.

Our Notice of Annual General Meeting and 2020 Business Update which includes background information about all the resolutions can be found here.

Watch the 2021 Annual General meeting

Missed the AGM? You can watch a recording of our virtual event...

Receiving our annual business update and notice of future AGMs

Let us know if you want to receive our business update and notice of future AGMs - we’ll share our latest news with you every year.

Simply send us an email at: [email protected] - including your full name and policy number.

Details of our AGM are also advertised on our website in April.

Who is a member?

Our customers become members when they take out certain products with us. We work with several providers, alongside our own OneFamily-branded products. So, your membership rights can differ depending on which provider you took your product out with.

Find out if you're a OneFamily member

More ways to get involved

We always welcome feedback from our members to help shape our products and services. There are several ways to get involved, from contacting us on social media to joining our online member community.

Learn more about what membership means for you

Questions and Answers

Read about what we’re doing to support our members and communities in our brand new Inspiring Better Futures report.