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Our Annual General Meeting - Have your say

OneFamily is owned by our members for our members, and they play an important part in shaping how we do things. Our AGM is one of the main ways our members can hear about company updates, have their say on how we run our business and vote on key decisions.

2021 Annual General Meeting (AGM)

Our 2021 Annual General Meeting will be held at 11am on Thursday 3rd June.

Due to the continuing backdrop of the COVID-19 pandemic and uncertainty regarding the impact the Government’s road map for the easing of restrictions on public meetings and social distancing requirements will have in practice, members will not be able to attend the AGM in person.

However, members who have opted in to receive AGM mailing information will be able to watch and take part in a livestream of the meeting via a link that will be made available on this page, shortly before it begins on 3rd June, using the two unique security codes that were sent with their mailing packs.

Information about this year’s resolutions and voting information can be found in the Notice of Annual General Meeting and 2020 Business Update.

This resolutions include approval by members of changes to the Society’s Rules that have been passed by the directors since the last AGM to modernise the Society’s governance arrangements, including enabling the general meetings to be held as virtual or physical meetings (or using both formats simultaneously). The new Rules, reflecting these changes and registered by the FCA with effect from 1 April 2021 may be found here.

An annotated version showing all the amendments that were made to the previous version dated 14 May 2018 may be found here.

Our 2020 Report and Consolidated Financial Statements can be found here.

If you have any questions about the AGM, or the resolutions to be considered, please submit them by email to [email protected] or write to The Secretary at 16-17 West Street, Brighton BN1 2RL.

Online Voting

If you have received a postal or digital voting pack you have the option of voting online with your two voting codes by 11am on Tuesday 1 June. If you vote in advance of the meeting, your vote will not count and will be superseded if you also vote at the meeting itself.

Visit our AGM voting page

Receiving our annual business update and notice of future AGMs

Let us know if you want to receive our business update and notice of future AGMs - we’ll share our latest news with you every year.

Simply send us an email at: [email protected] - including your full name and policy number.

Details of our AGM are also advertised on our website in April.

Who is a member?

Our customers become members when they take out certain products with us. We work with several providers, alongside our own OneFamily-branded products. So, your membership rights can differ depending on which provider you took your product out with.

Find out if you're a OneFamily member

More ways to get involved

We always welcome feedback from our members to help shape our products and services. There are several ways to get involved, from contacting us on social media to joining our online member community.

Learn more about what membership means for you

Questions and Answers