How do I update my name or title?

You can log into your online account and go to your Profile section to change your personal details.

If you need to change your name or title, please go to the Help section and choose “I want to change my name”.

For Child Trust Funds or Junior ISAs you can only change the child’s name if you’re the Registered Contact. If the child is over the age of 16 and has become the Registered Contact then only they have the authority to inform us.

For Junior Bonds, if the child is under 18, only the nominated parent or guardian can inform us of any change. If the child is over 18 then they can inform us themselves.

We might need to see proof of your name change, such as a marriage or deed poll certificate, before we can make the update. There’s no need to send original copies, photocopies or photographs are fine.

If you’re changing a child’s name, please include:

• your child’s full new name
• your child’s old name

If you’re changing your name, please include:

• your full new name and new signature
• your old name and old signature

Each document should:

• show a clear link between the new and old name
• be certified by a responsible adult, not related to you, who confirms the copy is authentic.

If you don’t have an official document showing your name change but would like us to refer to you by a different name, don’t worry, just give us a call on 0344 8 920 920 and we’ll find a way to help you.

You can upload any identification documents and attach them directly to the message.