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About the Foundation

The Foundation was set up in 2014 and has since helped hundreds of OneFamily customers, their families and the communities in which they live and work. It goes to the heart of what being part of a mutual society is all about, by directly benefitting our customers.

Instead of paying shareholders a dividend, we redistribute a portion of our profits to the things that really matter. By 2019, we aspire to have made £5 million available to our customers.

In 2015 alone, we awarded over £500,000 through Personal Grants and Community Awards, helping customers across the UK make a difference to their lives, the lives of their loved ones and their local community.

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Community Award winners will be announced on Wednesday 14th December.

How customers can benefit

Aspiring to share a massive £5 million over 5 years

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Community Awards

The Community Awards provide funds of £5,000 or £25,000 for community projects that are close to your heart.


Find out more

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Personal Grants

A helping hand of up to £500 for OneFamily customers and people close to them, providing a little extra support when it's really needed.

Find out more

Community Award winner's stories

  • Diverse Abilities
  • Newquay Rowing Club
  • Devon Rural Hub
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Diverse Abilities

Diverse Abilities, in Dorset, received £5,000 to transform the home into a more welcoming and comfortable environment.

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Newquay Rowing Club

Newquay Rowing Club, in Cornwall, received £25,000 to transform their clubhouse and update the facilities.

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Devon Rural Hub

Devon Rural Hub received £5,000 to install disabled access to their building and new IT equipment for the centre.

Personal Grants

Rachel Hopkinson, 2016 winner

Rachel was awarded a Personal Grant to help fund a life-changing pressure vest for her son, who has Autism Spectrum Disorder.

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Ken Bell, 2016 winner

Ken was awarded a Personal Grant to help fund a mobility scooter so he can enjoy his independence again.

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Lynn Hardyman, 2016 winner

Lynn was awarded a Personal Grant to help buy a new pedal go-kart for her son, Dylan, who was diagnosed with Autism.

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See the Foundation in action

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Frequently asked questions

Can't find what you're looking for?

You might be nearer to the answer than you think, check out our FAQs to see if we’ve already got the answer.

Frequently asked questions


Here to help

Call the Foundation team on 0800 37 30 10*
Or send us an email »


*Our telephone lines are open 9am - 7pm, Monday to Friday and 9am - 1pm Saturday. Calls may be recorded, monitored and used for training and compliance purposes. Calls to 0800 numbers are normally free from UK landlines and mobile phones.