I’m having trouble entering my bank account details

Sorry to hear you’re having problems. Please double check that the details you’re entering are correct, and that you’re using a UK bank account in your name.

If you’re sure everything is correct and you’re still having problems, please log in to your online account and send us a secure message. If you don’t have an online account, please give us a call.

We’ve also got a guide about bank accounts which might help you.