Our history
Two mutuals with one simple aim - to listen to their customers' needs and help them financially. It's what Engage Mutual and Family Investments have been doing successfully for many years.
Engage Mutual and Family Investments were built on solid financial principles - giving customers products and services they could trust and rely on. These principles are the same today as they were when both companies were formed in the 1970s and 80s. Engage and Family have now merged to become OneFamily.
OneFamily is owned by its customers, which makes it easier for us to listen to them and shape our policies to their needs. That's what makes us different.
2017
Continued product success
Our Over 50's Life Cover is given a 5-star rating for the second year in a row. We also receive Best Junior ISA Provider for the fourth consecutive year.
2016
Identified for our offering
Our Over 50's Life Cover is given a 5-star rating by Defaqto. We also receive Best Junior ISA Provider at the Moneyfacts Awards.
2015
OneFamily is formed
Family Investments and Engage Mutual merge to become Onefamily.
5-star rating for Over 50's Life Cover
Independent ratings provider Defaqto awards Engage Mutual's Over 50's Life Cover a 5-star rating.
Best Junior ISA Provider
For the second time in three years Family Investments won at the Moneyfacts Awards.
2014
The Engage Foundation
The Engage Mutual allocate £125,000 to community projects and £75,000 to individual grants.
2013
Featured in '1000 Companies to Inspire Britain'
National recognition as Family investments are included in London Stock Exchange's report ‘1000 Companies to Inspire Britain’.
Over 2 million customers
Profits increase and over two million customers have policies.
No. 1 for servicing customer's claims
Engage Mutual are voted No. 1 life assurer for servicing customers' claims by the LAMRA Life and Savings Benchmarking survey.
2012
Family Investments welcomes Simon Markey
After many years of successful growth at Family Investments, John Reeve retires and is succeeded by current CEO Simon Markey.
2009
Wins for children's investments
Family Investments win Best Junior ISA Provider at the Moneyfacts Awards as well as Best Children's Finance Product Provider at the Personal Finance Awards.
1.5m members
Membership continues to grow with 1.5 million customers by the end of 2009.
2008
Over 500,000 Child Trust Fund accounts
Four years after starting its Child Trust Fund, the number of accounts held with Family Investments grows to over 500,000.
2005
Engage Mutual Assurance is formed
To add clarity about products and services offered, Homeowners Friendly Society is renamed Engage Mutual Assurance.
2004
Family Investments is formed
Family Assurance is rebranded as Family Investments ready for the Child Trust Fund launch.
1999
Our first ISA product is launched
Joining the rapidly increasing savings market, Family Assurance launch its first ISA product.
1980
Homeowners Friendly Society established
Bradford & Bingley Society establish the Homeowners Friendly Society after seeing an oppertunity for mortgage customers to save in a tax exempt way.
1975
Family Assurance Friendly Society begins
Bob Morrison launches the Family Assurance Friendly Society. Its firts product, called Family Bond, is a tax-exempt 10 year savings plan.