Our history

Two mutuals with one simple aim - to listen to their customers' needs and help them financially. It's what Engage Mutual and Family Investments have been doing successfully for many years.

Engage Mutual and Family Investments were built on solid financial principles - giving customers products and services they could trust and rely on. These principles are the same today as they were when both companies were formed in the 1970s and 80s. Engage and Family have now merged to become OneFamily.

OneFamily is owned by its customers, which makes it easier for us to listen to them and shape our policies to their needs. That's what makes us different.

2017

Continued product success

Our Over 50's Life Cover is given a 5-star rating for the second year in a row. We also receive Best Junior ISA Provider for the fourth consecutive year.

2016

Identified for our offering

Our Over 50's Life Cover is given a 5-star rating by Defaqto. We also receive Best Junior ISA Provider at the Moneyfacts Awards.

2015

OneFamily is formed

Family Investments and Engage Mutual merge to become Onefamily.

 

5-star rating for Over 50's Life Cover

Independent ratings provider Defaqto awards Engage Mutual's Over 50's Life Cover a 5-star rating.

 

Best Junior ISA Provider

For the second time in three years Family Investments won at the Moneyfacts Awards.

2014

The Engage Foundation

The Engage Mutual allocate £125,000 to community projects and £75,000 to individual grants.

2013

Featured in '1000 Companies to Inspire Britain'

National recognition as Family investments are included in London Stock Exchange's report ‘1000 Companies to Inspire Britain’.

 

Over 2 million customers

Profits increase and over two million customers have policies.

 

No. 1 for servicing customer's claims

Engage Mutual are voted No. 1 life assurer for servicing customers' claims by the LAMRA Life and Savings Benchmarking survey.

2012

Family Investments welcomes Simon Markey

After many years of successful growth at Family Investments, John Reeve retires and is succeeded by current CEO Simon Markey.

2009

Wins for children's investments

Family Investments win Best Junior ISA Provider at the Moneyfacts Awards as well as Best Children's Finance Product Provider at the Personal Finance Awards.

 

1.5m members

Membership continues to grow with 1.5 million customers by the end of 2009.

2008

Over 500,000 Child Trust Fund accounts

Four years after starting its Child Trust Fund, the number of accounts held with Family Investments grows to over 500,000.

2005

Engage Mutual Assurance is formed

To add clarity about products and services offered, Homeowners Friendly Society is renamed Engage Mutual Assurance.

2004

Family Investments is formed

Family Assurance is rebranded as Family Investments ready for the Child Trust Fund launch.

1999

Our first ISA product is launched

Joining the rapidly increasing savings market, Family Assurance launch its first ISA product.

1980

Homeowners Friendly Society established

Bradford & Bingley Society establish the Homeowners Friendly Society after seeing an oppertunity for mortgage customers to save in a tax exempt way.

1975

Family Assurance Friendly Society begins

Bob Morrison launches the Family Assurance Friendly Society. Its firts product, called Family Bond, is a tax-exempt 10 year savings plan.