Supporting our customers
We’re owned by our members for our members. This means we don’t have shareholders to pay, so we can reinvest our profits for good.
Our Inspiring Better Futures vision underpins our commitment to supporting our members and customers, creating an inclusive and diverse work environment and making a real difference in our communities.
Whether it’s offering affordable and accessible products to suit all types of savers, supporting our members with education grants, or giving back to our communities through charity partnerships and volunteering, our vision is at the heart of what we do.
We're proud to have:
*As at 31 December 2022
Apply for a Young Person's Education Grant
The costs of further education and training can be a barrier to many young people and their families. This is why we offer OneFamily customers the opportunity to apply for a Young Person's Education Grant of up to £250 to help meet these costs, when they would otherwise struggle without financial assistance.
Applications are open throughout the year, and grants are awarded following a random computerised draw.
Frequently asked questions
Thinking of applying for one of our Young Person’s Education Grants? Here’s what some of our grant recipients have to say...
“My son is over the moon with his tools and can’t wait to start work! It has also taken the pressure off us to find the funds to start him off, knowing that it’s not just an apprenticeship, but the start of his career and his future. Thank you!”
“We are so pleased to be given the opportunity to apply for the grant and delighted to be receive it. It is a wonderful idea to encourage and support our young people.”
Find out about the great work our charity partners are doing within our communities.
We provide long-term value to our members through our products, services and member benefits.
Contact the OneFamily Membership Team with any questions you may have.