Community Awards FAQs


At OneFamily we’re passionate about supporting the local projects that mean the most to you. As long as you’re a OneFamily customer with an active policy you can nominate a project for a Community Award.

Nominating a project

Please refer to the Community Award pages on the website for further guidance including key dates, award categories and a toolkit to help with completing your application.

Voting for a project

After the nomination and review phases, there will be further guidance on the Community Awards homepage regarding voting.

Can't find what you're looking for?

Get in touch

Call the Foundation team on

  0800 37 30 10*

or email us at

  [email protected]

*Our telephone lines are open 9am - 7pm,

Monday to Friday and 9am - 1pm Saturday.

Calls may be recorded, monitored and used for training and compliance purposes. Calls to 0800 numbers are normally free from UK landlines and mobile phones.

General FAQs

You might be nearer to the answer than you think - so before you pick up the phone, check out our FAQs to see if we've already got the answer.

Frequently asked questions

Personal Grant FAQs

Interested in our Personal Grants and looking for more information? Have a look at our Personal Grant FAQs page.

Personal Grant FAQs