Welcome to OneFamily

One of the UK’s largest Child Trust Fund Providers

The details on this page are for Child Trust Fund holders from:


Proud to be different

OneFamily are an award-winning financial services company, providing products and services that help modern families thrive. We believe that finance isn’t just personal. Every decision you make affects the people you care about most. That’s why we believe in creating products for modern families: the dual parents, the divorced, the single parents, the live-in grandma and the mate that your kid calls ‘Uncle’ - whatever family means to you.

Here for you, your family and the communities we all live and work in

As a Mutual, OneFamily doesn’t have shareholders, instead we focus on providing the best possible support for our customers and their communities.

Since 2015, the OneFamily Foundation has awarded over £4 million in individual and community grants, helping over 350 different charities and groups and improving the lives of over 3,000 people. This gives our customers the opportunity to make a positive financial or quality of life impact on the communities and the people that matter most to them.

Quick facts about OneFamily

Over 2 million customers

With over £7 billion worth of families' money cared for*

Over 40 years' experience

We're experts in children's and young people's investments

Responsible investments

Through our climate-impact funds

*As at 01 January 2021

There's some important documents you need to read

As part of the transfer process you need to ensure you have reviewed the below important information documents:

OneFamily make managing your child trust fund simple

If you are the registered contact for the child trust fund you will be able to access the account online. We will provide all your statements to you online and send you an email to let you know when they are available. You’ll find all the information you need on becoming the registered contact and how-to setup your online account in your welcome letter. Once you have access to the online account, you’ll be able to do the following:

Use the projections calculator

Check the value of their account and see how much it could be worth when they turn 18

Access your annual statements

As well as keeping an eye on how your account is performing, you’ll be able to access any new statements in your online account

Manage payments and personal details

Manage your Direct Debits and debit card payments – you can also make additional payments if you wish.

Quickly and easily let us know if you move home or change any of your details so we can stay in touch.

Get in touch with us

If you have a question or need some help you can contact one of the team by dropping us a secure message. We’ll reply quickly, straight to your account inbox

Options for a greener future

When your teen turns 18, legal responsibility for the account passes to them and they need to decide what to do with the funds. To help them to continue saving for their future we’ve created two exciting investment products which help them grow their money in the right way.

Our Stocks & Shares ISA and Lifetime ISA both come with two investment options – one which invests fully into climate friendly companies, and one which splits the investment between climate friendly companies and fixed interest investments for a less risky approach. Whichever investment option they choose, they’ll be putting money into some of the more progressive and forward-thinking business around the world, so you can make a difference to our planet without sacrificing growth.

Watch our short video to find out more about how we are inspiring better futures for all our customers.

Our ISAs invest in stocks & shares so their value can go down as well as up meaning you could get back less than has been paid in.