Previously, Derek Hensley, 73, had to turn the volume up so high in order to hear his television that it disturbed his neighbours.
Derek, who lives in Great Sankey, spent his working life employed as a maintenance supervisor. Years of working in a loud factory environment adversely affected his hearing, such that he cannot listen to the television at a sociable level. Turning the volume up to maximum was troubling his neighbours who could hear the noise through their apartment walls.
Happily, because Derek is a customer of OneFamily, a mutual organisation owned by and run for its customers (also known as members), he was eligible to apply for a personal grant from the OneFamily Foundation.
The grant has provided two pairs of specially selected headphones so that Derek and his neighbours can co-exist happily. As an added bonus, both pairs of headphones are wireless so Derek is able to move around his flat without being restricted by cables which could be a potential trip hazard.
Derek said: “I have always worried that my need to have my television at maximum volume would trouble my neighbours. It’s very important in a community to get along with one another. Now I am able to watch my television without disturbing anyone, so I feel guilt-free and my neighbours are happy too.
"Now I am able to watch my television without disturbing anyone, so I feel guilt-free and my neighbours are happy too."
“A huge weight has been taken off of my shoulders, and for that I can’t thank OneFamily enough” he added.
OneFamily is a mutual organisation providing investments, savings, health and life insurance products to help families work together to meet the financial demands of modern life. As a customer owned business it is run for the benefit of its members. Its OneFamily Foundation redistributes a portion of its profits, and aspires to provide £5 million to its members over the next five years to help them, their families and their local communities. The Foundation has already helped hundreds of members with personal grants since its launch in 2014.
Members can apply for a grant to help them personally, or even to assist a family member or close friend. Community awards are also available to members to help boost a project in their local area.
Julie Stead-Connor, community manager at OneFamily said: “Something as simple as watching TV is something we all take for granted, but Derek’s hearing issues made it extremely hard for him to enjoy it as much as he should without the worry of disturbing his neighbours. We’re thrilled to have been able to help Derek, and are extremely pleased he will be able to enjoy his retirement now he has his headphones.”
Following the merger of Engage Mutual and Family Investments to become OneFamily, members of both organisations can now apply for OneFamily Foundation funding. Members are encouraged to visit https://foundation.onefamily.com/ to apply. Money is available for members which may be used to help them and their families in times of hardship or when support is needed to make things a little bit better.
The OneFamily Foundation (formerly the Engage Foundation) was set up to benefit its customers, their families and the communities in which they live and work. There are two ways they can benefit; personal grants or community awards. A number of personal grants of up to £500 are available every month to help them, or someone close to them in times or hardship, or simply to make things a little better. Community awards are open for nominations in Spring and Autumn, with awards of up to £5,000 and £25,000 available to help fund projects in their local community.