OneFamily Grants - Terms & Conditions
(Effective from 1 December 2021)
These terms and conditions apply to anyone applying for a Grant. Potential Applicants should read them carefully before making an Application for a Grant. Submission of an Application indicates acceptance of these terms and conditions.
General
The following definitions have been used throughout this document:
- Customer – means any person who holds a OneFamily policy or product in their own name or any person who is the named parent/guardian for a children’s policy or product where the child is under 18
- Applicant – means a person, satisfying the eligibility criteria for applicants as set out in the relevant sections below, who submits an Application for a Grant (whether on their own behalf or on behalf of another individual)
- Application – means an application for a Grant made on behalf of either the Applicant or another eligible person
- Nomination – means a nomination of a Project to receive a Community Grant
- OneFamily – means the OneFamily group of companies (being Family Assurance Friendly Society Limited and its subsidiaries), whose website is located at onefamily.com
- Project – means a specific activity or cause seeking funding by means of a Community Grant. Projects are typically self-contained and run or carried out by an organisation for the benefit of its members or users. For example, in the development of an outside play area for a nursery, the development of the play area would be the “Project” that the nursery would carry out with the funding provided by OneFamily.
Decisions, determinations and exercises of discretion of, by or on behalf of OneFamily and its representatives are final and binding, and OneFamily will not be obliged to enter into correspondence in relation to them.
OneFamily reserves the right to modify or withdraw Grant initiatives, or change the timings of the Grants at any time without prior notice.
Entry to Grant initiatives is only available to people residing in the United Kingdom (England, Wales, Scotland or Northern Ireland).
More information can be requested by either emailing foundation@onefamily.com or writing to: The Membership team, OneFamily, 16-17 West Street, Brighton, BN1 2RL.
OneFamily endeavours to deal with all persons with whom it engages fairly and reasonably and with all due diligence and appropriate resource. However, OneFamily accepts no responsibility for any damage, loss, liability, injury or disappointment incurred or suffered whether as a result of applying for a Grant or otherwise. OneFamily further accepts no responsibility for any damage to any computer or other devices relating to or in connection with OneFamily’s website or any other interaction with OneFamily.
OneFamily will not be liable for any failure to comply with its obligations where the failure is caused by something outside its reasonable control.
Nothing in these terms and conditions will exclude the liability of OneFamily for death, personal injury, fraud or fraudulent misrepresentation as a result of its negligence or breach of contract.
The Grant Application process is operated by OneFamily.
These terms and conditions set out the rules applicable to the Application process. Applicants and recipients (including potential recipients) will be bound by these rules and are advised to read these terms before engaging with OneFamily. Any questions or requests for further information should be sent to the Membership team.
The Membership team reserve the right to decline an Application if they believe the Applicant has opened a OneFamily product with the sole purpose of applying for a Grant.
OneFamily reserves the right to cancel, extend the period of participation or alter in any way whatsoever these terms and conditions. OneFamily cannot be held responsible if, for any reason, the application process is modified, shortened or cancelled.
In case of any dispute, the laws of England and Wales will apply and all parties submit to the non-exclusive jurisdiction of the English Courts.
Personal details will be held and used by OneFamily in accordance with the OneFamily Privacy Notice available at onefamily.com/privacy-notice. A copy is also available by writing to OneFamily, 16-17 West Street, Brighton, BN1 2RL; by calling Customer Services on 0344 8 920 920 or, by email to customerservices@onefamily.com.
When using OneFamily websites the website terms of use available at onefamily.com/privacy-notice will apply. Please contact us if you have any questions or concerns about these terms.
Young Person's Education Grants
Customers may apply for a Young Person's Education Grant.
Applications can be completed online or via a paper application form.
Applications will be reviewed to ensure they fit with the eligibility criteria and if approved, the Application will go into a randomised draw.
Only Young Person's Education Grant winners will be notified of the outcome of the draw.
To apply for a Young Person's Education Grant an Applicant must:
- be a Customer whose OneFamily policy or product remains active throughout the life of the Application
- not hold only a pension policy*
- not be a OneFamily employee
- not be an immediate family member (spouse, partner, child, parent or sibling, regardless of where they live) of a OneFamily employee working within The Membership team
A OneFamily Customer can nominate an individual aged 15-19 for a Young Person’s Education Grant. The Applicant should know the intended recipient well, they need to live in the United Kingdom and they can’t be a OneFamily employee. Only one Application can be made by the Customer at any given time. If the Foundation receives more than one Application for the same recipient we will only consider one Application.
An Application for a Young Person's Education Grant must:
- be genuine and be submitted by the Applicant named in the Application
- be for a recipient aged 15-19 years at the time of the Application
- be for a recipient who is based in the UK
- be used towards costs relating to further education, training or work experience undertaken by the proposed recipient
- be a request for something for which funding is not otherwise reasonably readily available (e.g. from other sources without a possibly lengthy process involving the council, social services or charities etc)
- the Applicant must confirm to the best of their knowledge and belief that they - or the Grant recipient - has less than £2,000 in accessible savings or investments
For examples of the types of needs which may or may not be eligible for a Young Person's Education Grant see onefamily.com/our-story/membership/education-grants/
Successful Applicants and/or recipients of Young Person's Education Grant funding won’t be able to apply for another Grant for one year from the date of their winning application.
OneFamily has absolute discretion as to the amount to be awarded to recipients of a Young Person's Education Grant. This means OneFamily may award more or less than the amount applied for.
*We are sorry but OneFamily members holding pension products only are not eligible for this member benefit due to the potential adverse tax consequence for both the member and the product. Members who have a pension product will still be eligible if they hold other OneFamily products.
If you would like to apply for a Young Person's Education Grant, use the online form found on the OneFamily website: onefamily.com/our-story/membership/education-grants/ If you don’t have internet access, contact the Customer Services team on 0800 373010* to request a hard copy of the form.
OneFamily will review all Applications received five working days or more before the Young Person's Education Grant monthly draw. If an Application reaches us after this we’ll carry it over to the next available draw.
If you or the person you nominate no longer need the funds applied for, or are no longer eligible, you must withdraw your Application.
Applications can be withdrawn at any time by contacting us at foundation@onefamily.com
A member of the team will review all Applications to check eligibility before they are entered into a draw. Applicants will be notified either way if an Application is eligible or ineligible for the draw.
OneFamily's decision on which Applications are eligible to go into the draw is final, and we will not be obliged to enter into correspondence about our decision.
*Open 9am-7pm Monday-Friday and 9am-1pm on Saturdays. Calls from UK landlines and mobile phones cost no more than calls to geographic numbers (01 or 02). For more information, please contact your provider. Telephone calls may be monitored or recorded for training purposes.
Grant selection and payments
Applications are selected via a randomised draw. Approved Applicants will be notified by email as to when the next draw will take place.
If an Application is unsuccessful, it may be entered into the next available draw before being removed. Applicants will be notified of this, and may submit a new Application once their previous Application has been removed.
If there are fewer Applications than the number of Grants available in any draw, all eligible Applications in that draw will be awarded a Grant and any remaining unallocated funds will roll over into the next available draw. OneFamily also reserves the right to donate any unallocated funds to any charity of its choice.
We will notify successful Applicants in writing or by telephone within two weeks of the draw.
If, for any reason, a Grant is no longer needed or is not claimed within three months of the draw, OneFamily reserves the right to re-allocate the funds.
Successful recipients will be paid their awarded Grant by giftcard, cheque, or by bank transfer to their own bank account or, exceptionally, by payment to a third party on the recipient’s behalf.
A written quote for any items or services to be purchased is needed before payment is made. Proof of purchase in the form of receipts, photographs etc. should be provided to the team upon request and within six months of payment to prove the Grant has been used responsibly.
If proof which satisfies OneFamily isn’t provided, we reserves the right to require that the Grant is repaid in full.
OneFamily are not responsible for:
- the purchase of any goods or services relating to the Application
- any goods or services purchased with the Grant, any loss/harm/injury/death as a result of misuse of products/services or faulty products/services bought using a Grant.
By submitting an Application the Applicant agrees that under no circumstances will any funding from OneFamily be used for illegal activities or activities that could bring OneFamily into disrepute.
If successful it will be the responsibility of the Applicant to ensure the Grant is spent in line with the information set out in the successful Application.
Grants are non-transferable and are personal to the proposed recipient.
We may wish to use Grant winners’ stories and personal details for promotional purposes. Applicants should tick the appropriate box on the Application if they give their agreement to this.
Community Grant winners will be required to provide confirmation of any money spent for their Project and evidence that the Community Grants is being spent as set out in the Nomination. This evidence may take the form of invoices, quotes or receipts.
The Community Grant funding will not be provided as a payment in advance of the Project but will instead be distributed on a needs-basis.
Community Grants are non-exchangeable, non-transferable, and are not redeemable for cash or other remuneration.
If the winning Project fails our due diligence requirements, does not meet these terms and conditions, or is not implemented within such reasonable timeframe as we may require, they will not be provided with funding. A new winner may be chosen (who will also need to satisfy due diligence requirements).
OneFamily reserves the right to a full return of the Community Grant if it receives evidence that the money is not being used in line with the Nomination.
Should a winning Project require any further funding beyond the award amount, we will not be responsible for any such additional funding.
Young Person's Education Grant
We offer OneFamily customers the opportunity to apply for a Young Person's Education Grant of up to £250 to help meet the costs of education.
We’re proud to have helped over 350 good causes in the UK since 2015. Learn more about our latest charity partnerships and how they are making a positive impact locally.
Contact the OneFamily Membership Team with any questions you may have.