Can't find your product?
It may be that we are looking after a product or account that you originally arranged through a different company or is now off sale.
Over the years the number of companies providing financial services has shrunk, with the products and service arranged by one firm being taken on by larger companies. This has often been with the aim of reducing running costs through economies of scale.
This certainly is the case at OneFamily. In 2015 Family Investments merged with Engage Mutual to form OneFamily. Engage (previously known as Homeowners Friendly Society) itself already incorporated the UK Civil Service Benefits Society and a number of contracts originally arranged by Ecclesiastical Life.
To help you identify if your policy is one we now look after the table below shows what heritage products we administer and what company set up the original contract.
Also included is the telephone number you should use if you want to get in touch with the team that looks after your policy at our office in Brighton.
Family Investments products
Products | Phone number |
---|---|
Savings Ethical Equity ISA |
0344 892 0920 |
CTF / JISA |
Log in or register for Online Account Management |
Family Assurance products
Products | Phone number |
---|---|
Savings Unit Trust / PEP ISA |
0344 892 0920 |
Pensions | 0800 298 3542 |
Holborn and Metropolitan Counties Society (HMCS) products
Products | Phone number |
---|---|
Savings | 0800 298 3542 |
Homeowners Friendly society products
Products | Phone number |
---|---|
Savings Lump Sum Investments Mortgage Endowment Life Insurance |
0800 169 4321 |
Engage mutual products
Products | Phone number |
---|---|
Life Insurance Savings |
0800 169 4321 |
Ecclesiastical Life products
Products | Phone number |
---|---|
Life Insurance Savings Lump Sum Investments Pension Annuity Equity Release |
0800 298 3542 |
Fleet Friendly Society products
Products | Phone number |
---|---|
Savings | 0333 015 6590 |
Pendle Assurance products
Products | Phone number |
---|---|
Savings Life Insurance |
0800 298 3542 |
UK Civil Service Benefit Society products
Products | Phone number |
---|---|
Savings Lump Sum Investments |
0800 169 4321 |
Post Office Insurance Society contracts are now administered by Forresters Life
Homeowners and Engage Mutual's Health plan products are now administered by The Exeter