Can't find your product?

It may be that we are looking after a product or account that you originally arranged through a different company.

Over the years the number of companies providing financial services has shrunk, with the products and service arranged by one firm being taken on by larger companies. This has often been with the aim of reducing running costs through economies of scale.

This certainly is the case at OneFamily. In 2015 Family Investments merged with Engage Mutual to form OneFamily. Engage (previously known as Homeowners Friendly Society) itself already incorporated the UK civil service benefits society and a number of contracts originally arranged by Ecclesiastical Life.

To help you identify if your policy is one we now look after the table below shows what heritage products we administer and what company set up the ORIGINAL contract.

Also included is the telephone number you should use if you want to get in touch with the team that looks after your policy at our office in Brighton.

Family Assurance products

Products Phone number
Savings
Unit Trust / PEP
ISA
Pensions
0344 892 0920

Family Investments products

Products Phone number
Savings
CTF / JISA
0344 892 0920

Holborn and Metropolitan Counties Society (HMCS) products

Products Phone number
Savings 0800 298 3542

Homeowners Friendly society products

Products Phone number
Savings
Lump Sum Investments
Mortgage Endowment
Life Insurance
0344 892 0920

Engage mutual products

Products Phone number
Life Insurance
Savings
0344 892 0920

Ecclesiastical Life products

Products Phone number
Life Insurance
Savings
Lump Sum Investments
Pension
Annuity
Equity Release
0800 298 3542

Fleet Friendly Society products

Products Phone number
Savings 0344 892 0920

Pendle Assurance products

Products Phone number
Savings
Life Insurance
0800 298 3542

UK Civil Service Benefit Society products

Products Phone number
Savings
Lump Sum Investments
0344 892 0920
Important Information:
Post Office Insurance Society contracts are now administered by Forresters Life
Homeowners and Engage Mutual's Health plan products are now administered by The Exeter