OneFamily e-voucher Qualifying Terms and Conditions

  • Set up a new Direct Debit for either a Junior ISA or a Child Trust Fund (CTF) for a minimum of £20 or increase an existing Direct Debit for a Junior ISA or a CTF by a minimum of £20 and you will receive a £20 Marks & Spencer’s e-voucher.
  • Where OneFamily does not hold a valid email address for you, you must provide us with one in order to qualify and receive an e-voucher.
  • Only Registered Contacts (RC) are able to register for Online Account Management. If you are not the RC on the account and wish to amend or set up a Direct Debit, you will still qualify for an e-voucher. Please call us to arrange this for you over the phone
  • You will not qualify for an e-voucher until two Direct Debits have credited the account. This may take up to 70 days.
  • Shortly after two Direct Debits have credited the account we will send you an email with details of how to claim your e-voucher.
  • If you are the RC or payer for more than one CTF or Junior ISA and set up or amend a Direct Debit for more than one account, you will receive a gift for each qualifying Direct Debit you set up or amendment you make.
  • To qualify for this offer you must enter your promotional code online or quote this over the phone when increasing or setting up a new Direct Debit.
  • This offer is not valid if you have reduced or cancelled your Direct Debit within a period of 3 months before you apply for your gift.
  • OneFamily reserves the right to refuse any claim for a gift if the increased Direct Debit is cancelled prior to the first collection date.
  • For full terms and conditions on how to claim your gift please visit but note these are subject to these terms and conditions, paragraphs 4 & 5 in particular.
  • Offer ends 30 November 2018. 

Important Information:

  • Any increase to your Direct Debit will not affect the date your payments are taken from your bank account.
  • Once we have received your instruction to increase your payment we will send you an acknowledgement confirming when the first payment at the increased amount will be deducted.