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OneFamily was established in April 2015 as a result of a merger between Family Investments and Engage Mutual. For the following FAQs please refer to the answer that relates to the provider you took out your product with (prior to April 2015). This will be either Family Investments or Engage Mutual.

How do I transfer an account?

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Child Trust Fund

It's easy to transfer any Child Trust Fund to us, as long as you're the Registered Contact for that account.

We will accept Child Trust Fund transfers into our stakeholder Child Trust Funds and our Junior ISAs.

Here's how to transfer a Child Trust Fund to us »

Junior ISA

It's easy to transfer any Junior ISA to us as long as you're the Registered Contact for that account. We accept transfers of both cash and stocks and shares Junior ISAs.

You can transfer some or all of your child's cash Junior ISA. If you've made any subscriptions in the current tax year, they must be transferred in full. If your child has a stocks and shares Junior ISA, you'll need to transfer the full value. For all Junior ISAs, the minimum transfer is £500.

Here's how to transfer a Junior ISA to us »

Ethical Equity ISA

We’re sorry, but we can’t accept transfers into our OneFamily Ethical Equity ISA. If you would like to transfer your Ethical Equity ISA to another provider, contact the other provider and they will arrange this for you.