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OneFamily was established in April 2015 as a result of a merger between Family Investments and Engage Mutual. For the following FAQs please refer to the answer that relates to the provider you took out your product with (prior to April 2015). This will be either Family Investments or Engage Mutual.

How do I register to manage a product online?

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Junior ISA, Global Investment Child Trust Fund and Ethical Child Trust Fund

To use Online Account Management, you'll need to be the Registered Contact (RC) for the account. To register for Online Account Management simply click on the link below and enter your details.

Here’s where to register »

Over 50s life insurance

Customer self service allows you to manage your Over 50s life insurance policy online.

Customers with Term life insurance, regular premium savings plans or single premium bonds who originally took these policies out with Engage Mutual can also use customer self service.

Here’s where to register »

Junior Bond, Family Bond, UK Investments Child Trust Fund and Ethical Equity ISA

These products are not currently available to manage online.

Family Investments
Junior ISA and Child Trust Funds

To use Online Account Management, you'll need to be the Registered Contact (RC) for the account. To register for Online Account Management simply click on the link below and enter your details.

Here’s where to register »

Junior Bond, Family Bond, OneFamily ISAs, Unit Trust and Children's Unit Trust

These products are not currently available to manage online.

Engage Mutual
Over 50s life insurance, Term life insurance, Regular premium savings plan and Single premium bonds

These products are available to manage online through customer self service. To register for customer self service, just click the link below.

Here's where to register »

Child Trust Fund

This product is not available to manage online.