What is membership?

As a business owned by its members, we can focus on reinvesting our profits to the benefit of our customers, not shareholders.

As a OneFamily member, you can have a say in our company's direction and discuss the future of our society by voting at or attending our Annual General Meeting. The OneFamily Foundation is open to all of our customers.

We want to empower modern families through their financial lives with the clear purpose of creating and protecting value for our members.

Who is a member?

Our customers become members when they take out a certain type of product. Alongside our own OneFamily branded products, we also work with other providers. This is why membership rights differ depending on who the customer takes their product out with.

To find out if you're a member check the table below.

Product type Member
Child Trust Fund
Except former Legal & General Child Trust Fund customers
The child*
Junior ISA
Except Post Office Junior ISAs opened after 06/04/2018
The child*
Child Savings Plans The child**
Junior Bond The child**
Unit Trust (on behalf of a Child) The first named planholder until the child reaches 18
Lifetime ISA The account holder
OneFamily ISA (formerly PEP) and OneFamily ISA The planholder
Post Office Money® ISA
(accounts opened prior to 06/04/2018 only)
The account holder
Family Bond The policyholder
Unit Trust (Adult) The first named planholder
Adult Savings Plans The policyholder
Life Insurance Plans The policyholder
Over 50s Life Cover The policyholder
Freeway Pensions The policyholder
Ecclesiastical Customers The policyholder
Lifetime Mortgage The policyholder(s)

* Where the member is a child under the age of 18, the child is not eligible to apply for funding from The Foundation or vote at the AGM. The adult Registered Contact on the child's policy may apply for funding from The Foundation but is not eligible to vote at the AGM.

** Where the member is a child under the age of 18, the child is not eligible to apply for funding from The Foundation or vote at the AGM. The parent or guardian of the child may apply for funding from The Foundation but is not eligible to vote at the AGM.

Member benefits

We value our members and want to support them through the tricky world of family finance by offering a variety of benefits;

Annual General Meeting

Members get to have a say in our company’s direction and discuss the future of our society by voting or attending our Annual General Meeting

Lifetime Mortgage Advice

£500 saving for eligible OneFamily Members, where the fee is paid by OneFamily

OneFamily Foundation

Personal Grants of up to £1,000 and Community Grants of up to £5,000 are available to both members and customers